At a Glance
- Tasks: Manage complex Annual Review cases and collaborate with various stakeholders.
- Company: Join a supportive SEND service dedicated to making a difference.
- Benefits: Competitive daily rate, fully remote work, and flexible hours.
- Other info: Opportunity for professional growth in a dynamic and rewarding environment.
- Why this job: Make a real impact in the lives of children with special educational needs.
- Qualifications: Experience in SEND casework and strong stakeholder management skills.
The predicted salary is between 58000 - 58000 £ per year.
Complex Case Officers (Annual Reviews) – SEND. £290 per day (Umbrella) (£205 PAYE per day). Fully Remote. Monday–Thursday 08:45–17:00 | Friday 08:45–16:00.
We are currently recruiting for 3 Complex Case Officers (Annual Reviews) to support a busy SEND service managing escalated and complex EHCP cases.
Responsibilities
- Take ownership of complex Annual Review cases, including:
- Parental or setting disputes
- Requests for specialist or out-of-county placements
- Significant EHCP provision changes
- Manage cases from review decision through to amended or final EHCP plans
- Prepare and present complex Annual Review outcomes to panel (RCP)
- Justify funding uplifts, specialist placements, and provision changes
- Work closely with parents/carers, schools, SENCOs, providers, and professionals
- Manage expectations and work proactively to reduce escalation to tribunal
- Ensure high-quality casework and accurate documentation throughout
About You
You will ideally have strong experience within SEND casework, particularly managing complex or disputed EHCP Annual Reviews, and be confident working with multiple stakeholders in challenging situations.
Contact Details:
Service Care Solutions Ltd Recruitment Team
We think you need these skills to ace Annual Review Complex Case Officer in Ipswich
SEND Casework
Complex Case Management
EHCP Annual Reviews
Stakeholder Engagement
Conflict Resolution
Documentation Accuracy
Panel Presentation Skills
