At a Glance
- Tasks: Lead service charge and rent management for a large housing portfolio.
- Company: Stable organisation offering a hybrid working model.
- Benefits: Competitive salary, permanent role, and opportunity for leadership.
- Other info: Join a customer-focused team and drive process improvements.
- Why this job: Make a real impact in housing while developing your career.
- Qualifications: Experience in service charge management and strong leadership skills.
The predicted salary is between 49680 - 49680 £ per year.
A key operational leadership role responsible for the delivery of service charge and rent functions across a large housing portfolio. You will oversee the full lifecycle of service charges and rent processes, ensuring accuracy, transparency, and compliance.
Key responsibilities:
- Managing service charge budgeting, forecasting, and reconciliation
- Overseeing billing, rent setting, and charge application
- Ensuring compliance with housing legislation and regulatory standards
- Leading on resident engagement and dispute resolution
- Managing and developing a customer‑focused team
- Driving process improvements and system enhancements
About You:
- Strong experience in service charge and rent management within housing
- Knowledge of leasehold, Section 20 processes, and housing legislation
- Proven experience leading teams and delivering high performance
- Strong financial, analytical, and stakeholder engagement skills
What’s on Offer:
- Salary of £49,680
- Permanent opportunity within a stable organisation
- Hybrid working model
- Opportunity to lead a critical function and influence service delivery
For more information or to apply, please contact: George Westhead at george.westhead@servicecare.org.uk or call 01772 208966.
Service Charge & Rent Manager in Howe employer: Service Care Solutions Ltd
Join a stable organisation in Norfolk as a Service Charge & Rent Manager, where you will have the opportunity to lead a critical function within a supportive and customer-focused team. Enjoy a competitive salary of £49,680, a hybrid working model that promotes work-life balance, and the chance to drive process improvements while ensuring compliance with housing legislation. With a strong emphasis on employee growth and engagement, this role offers a meaningful career path in a collaborative environment.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge & Rent Manager in Howe
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience in service charge and rent management aligns with their goals. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with budgeting, forecasting, and compliance in a clear and engaging way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Charge & Rent Manager in Howe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in service charge and rent management. We want to see how your skills align with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the position.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage service charges and lead teams effectively. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Numbers
As a Service Charge & Rent Manager, you'll need to demonstrate your financial acumen. Brush up on budgeting, forecasting, and reconciliation processes. Be ready to discuss specific examples from your past roles where you successfully managed these aspects.
✨Understand the Legislation
Familiarise yourself with housing legislation and regulatory standards relevant to service charges and rent management. Prepare to explain how you've ensured compliance in previous positions, as this will show your depth of knowledge and commitment to best practices.
✨Showcase Your Leadership Skills
This role requires strong team leadership. Think of instances where you've led a team to success, particularly in customer-focused environments. Be prepared to discuss your approach to managing disputes and engaging residents effectively.
✨Process Improvement Mindset
Employers love candidates who can drive process improvements. Come equipped with ideas or examples of how you've enhanced systems or processes in your previous roles. This will highlight your proactive nature and ability to contribute positively to the organisation.
