At a Glance
- Tasks: Support women affected by domestic abuse with safe and secure housing management.
- Company: Respected organisation delivering vital services to vulnerable residents in London.
- Benefits: Competitive pay, full-time hours, and the chance to make a real difference.
- Other info: Immediate start available for a temporary contract with potential for growth.
- Why this job: Join a rewarding role that directly impacts lives and supports those in need.
- Qualifications: Experience in housing management and strong communication skills required.
We are currently recruiting for an experienced Housing Management Officer to join a specialist domestic abuse support service in London on a temporary basis. This is a rewarding opportunity to support women affected by domestic abuse, ensuring safe, secure, and well-managed accommodation whilst delivering a high-quality housing management service.
Key Responsibilities
- Managing rent collection, arrears prevention and income recovery
- Supporting residents with Housing Benefit, Universal Credit and welfare-related applications
- Completing property inspections, health & safety checks and risk assessments
- Coordinating repairs, maintenance and void management
- Issuing occupancy agreements and completing property inductions
- Liaising with local authorities, registered providers and external partners
- Maintaining accurate housing management records and performance data
- Supporting residents with move-on plans and tenancy sustainment
- Ensuring accommodation remains safe, secure and compliant at all times
- Working closely with support staff to provide a positive and trauma-informed environment
Ideal Candidate
- Previous housing management experience within supported housing, social housing or domestic abuse services
- Experience managing rent accounts, arrears and tenancy-related issues
- Knowledge of welfare benefits, housing benefit and DWP processes
- Understanding of housing management legislation and pre-action protocols
- Experience carrying out property inspections and health & safety checks
- Strong administration, communication and IT skills
- The ability to work effectively with vulnerable residents and partner agencies
- Knowledge of domestic abuse and safeguarding principles would be highly advantageous
This is an excellent opportunity to join a respected organisation delivering vital services to vulnerable residents across London.
For more information or to apply, please contact George Westhead at 01772 208966 or email george.westhead@servicecare.org.uk.
Housing Management Officer employer: Service Care Solutions Ltd
Join a dedicated team in London that prioritises the well-being of vulnerable residents, offering a supportive and trauma-informed work environment. As a Housing Management Officer, you will benefit from competitive pay, opportunities for professional development, and the chance to make a meaningful impact in the lives of those affected by domestic abuse. Our organisation fosters a culture of collaboration and respect, ensuring that every employee feels valued and empowered to grow in their role.
Contact Details:
Service Care Solutions Ltd Recruitment Team
