Housing Assessment Officer

Housing Assessment Officer

Temporary 28.19 - 28.19 £ / hour (est.) No working from home possible
Service Care Solutions Ltd

At a Glance

  • Tasks: Assess housing applications and manage allocations to support the community.
  • Company: Join a dedicated Housing Needs & Support team in Brent, London.
  • Benefits: Competitive pay, referral bonuses, and a supportive work environment.
  • Other info: Full-time role with opportunities for professional growth.
  • Why this job: Make a real difference in people's lives through housing support.
  • Qualifications: Experience in housing allocations or related fields is essential.

The predicted salary is between 28.19 - 28.19 £ per hour.

We are looking for an experienced Housing Assessment Officer to join a Housing Needs & Support team in Brent on a temporary basis. The successful candidate will assess housing applications, determine priority and eligibility, manage the housing register and support the allocation of social housing across the borough.

Responsibilities

  • Assess applications to the housing register under relevant housing legislation and local allocation policies.
  • Investigate applicants' circumstances through interviews, verification checks, home visits and liaison with external agencies.
  • Determine eligibility, qualification and housing priority; issue decision letters and advise applicants of review rights.
  • Manage the administration of the choice‑based lettings scheme, including property advertising, bidding activity and allocations.
  • Make nominations and allocations to available social housing properties to minimise void periods and maximise stock utilisation.
  • Prepare reports and referrals for medical assessments, social care services and housing panels where required.
  • Handle enquiries, complaints and correspondence from applicants, MPs, councillors, solicitors and partner organisations.

Candidate Requirements

  • Previous experience within a Housing Allocations, Housing Register, Lettings, Homelessness or Housing Needs team in a Local Authority or Housing Association setting.
  • Knowledge of housing allocations, housing register processes or social housing lettings.
  • Experience managing complex housing cases and making decisions in line with legislation and policy.
  • Excellent communication skills, able to explain decisions clearly to customers and stakeholders.
  • Strong IT skills, including experience with housing management systems and Microsoft Office.
  • Ability to prioritise workloads, meet deadlines and deliver high‑quality customer‑focused services.

Contract

  • Working hours: Full Time – 36 hours per week
  • Length of contract: 3‑month contract
  • Rate: £28.19 per hour (LTD company rate). PAYE equivalent £24.03 per hour, inclusive of holiday pay.

Benefits

  • £250 referral bonus for every successfully referred candidate.

Housing Assessment Officer employer: Service Care Solutions Ltd

Join our dedicated Housing Needs & Support team in Brent, where we prioritise a collaborative and supportive work culture that values your expertise in housing assessments. As a Housing Assessment Officer, you'll benefit from competitive pay, a referral bonus scheme, and opportunities for professional growth within a vibrant community-focused environment. Experience the satisfaction of making a meaningful impact on residents' lives while enjoying the dynamic atmosphere of London.

Service Care Solutions Ltd

Contact Details:

Service Care Solutions Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Assessment Officer

Get Engaged in Local Politics

Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.

Stay Alert for Seasonal Recruitment

Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.

Leverage Online Job Portals

Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.

Tap Into Your University Resources

If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.

We think you need these skills to ace Housing Assessment Officer

Housing Legislation Knowledge
Housing Allocations Process
Eligibility Assessment
Interviewing Skills
Verification Checks
Home Visit Experience
Decision-Making Skills

Some tips for your application 🫡

Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!

Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.

Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.

Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!

How to prepare for a job interview at Service Care Solutions Ltd

Demonstrate Your Commitment to Public Service

In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Service Care Solutions Ltd.

Prepare for Policy and Regulatory Questions

Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.

Flexibility is Your Best Friend

Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Service Care Solutions Ltd that you’re reliable and can effectively support various projects without a long onboarding process.

Prepare to Showcase Teamwork Skills

In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.