At a Glance
- Tasks: Lead operations and ensure top-notch service delivery across the UK.
- Company: Rapidly growing facilities management business with a focus on stability and growth.
- Benefits: £62,000 salary, company vehicle, ongoing training, and excellent career prospects.
- Other info: Opportunity for career progression and personal development in a nationwide operation.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Extensive experience in facilities management and strong leadership skills required.
The predicted salary is between 62000 - 62000 £ per year.
Our client is a rapidly growing national facilities management business with operations across the UK. Due to continued expansion and the securing of several long-term contracts, they are now looking to appoint an experienced and driven Head of Operations to join their senior leadership team. This is an excellent opportunity for an ambitious operational leader with a strong background in facilities services, compliance, training, and health & safety to join a fast‑paced organisation offering long‑term stability, career progression, and the chance to make a significant impact across a nationwide operation.
Key Responsibilities
- Support the operational management and strategic oversight of nationwide contracts.
- Ensure consistent service delivery and high levels of client satisfaction.
- Lead, develop, and motivate operational teams across multiple sites.
- Deliver training to internal staff and external clients in line with BESA TR-19 standards.
- Design and implement training programmes to improve workforce capability and compliance.
- Take ownership of health & safety across all operational activities.
- Conduct audits, inspections, risk assessments, and compliance reviews.
- Ensure adherence to all relevant legislation, standards, and best practices.
- Drive operational improvements, efficiencies, and continuous improvement initiatives.
- Support business growth through strong operational leadership.
Candidate Requirements
- Extensive experience within the facilities management or facilities services sector.
- Previous experience within a senior operational leadership role.
- Proven background in training delivery and staff development.
- Train the Trainer qualification (essential).
- NEBOSH or equivalent Health & Safety qualification.
- Strong understanding of BESA TR-19 and industry compliance standards.
- Demonstrable leadership and people management experience.
- Excellent organisational and communication skills.
- Ability to manage multiple priorities within a nationwide operation.
- Full UK driving licence.
Package & Benefits
- Salary: £62,000.
- Company vehicle.
- Ongoing training and development opportunities.
- Excellent long‑term career prospects within a growing organisation.
Head of Operations employer: Service Care Solutions Ltd
Join a rapidly growing national facilities management business in Newcastle upon Tyne, where you will be part of a dynamic team that values operational excellence and employee development. With a competitive salary of £62,000, a company vehicle, and ongoing training opportunities, this role offers not only long-term career prospects but also the chance to make a significant impact on nationwide operations. Embrace a supportive work culture that prioritises compliance, health & safety, and continuous improvement, ensuring you thrive in your career while contributing to the success of the organisation.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your experience in compliance and training. This will help you showcase how you can make a significant impact as their Head of Operations.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, improved operational efficiencies, and delivered training. This will demonstrate your capability to motivate and develop staff across multiple sites.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that dream job. Plus, it shows you’re serious about joining our growing organisation.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Operations role. Highlight your experience in facilities management, compliance, and training. We want to see how your background aligns with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of your leadership experience and how you've driven operational improvements in previous roles.
Showcase Your Qualifications:Don’t forget to mention your qualifications like NEBOSH or Train the Trainer. These are essential for us to see that you meet the requirements. Make them stand out in your application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and compliance standards, especially BESA TR-19. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential leader who understands the industry inside out.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, particularly in operational settings. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to lead and develop operational teams effectively.
✨Be Ready to Discuss Training Delivery
Since training is a key part of the role, be prepared to talk about your experience in delivering training programmes. Highlight any Train the Trainer qualifications you have and share success stories where your training made a real difference in compliance or staff development.
✨Emphasise Health & Safety Knowledge
With health and safety being crucial in this role, make sure you can discuss your NEBOSH qualification and any relevant experiences. Be ready to explain how you've implemented health and safety measures in previous roles and how you plan to uphold these standards in the new position.
