At a Glance
- Tasks: Provide face-to-face and phone support to clients with complex needs.
- Company: Middlesbrough Council, dedicated to community support and welfare.
- Benefits: Hybrid working model, valuable experience, and a chance to make a difference.
- Other info: Opportunity to work with a dynamic team focused on social impact.
- Why this job: Help those in need while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Middlesbrough Council is seeking a Customer Advice And Support Worker on a contract basis to provide face-to-face support at drop-in sessions and by phone, assess priorities, and deliver short-term case oversight for service users with complex needs.
You will coordinate appointments, gather information, assist with admin, and work across locations with the Housing Solutions Team to help clients facing homelessness, domestic abuse, or housing issues.
Contact Details:
Service Care Solutions Ltd Recruitment Team
We think you need these skills to ace Front-Door Support & Triage Specialist (Hybrid)
Communication Skills
Problem-Solving Skills
Attention to Detail
Team Collaboration
Adaptability
Flexibility
Relationship Building
