Extra Care Scheme Assistant

Extra Care Scheme Assistant

Hawkhurst Full-Time 11700 - 14700 £ / year (est.) No home office possible
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Service Care Solutions Ltd

At a Glance

  • Tasks: Support older residents and assist with housing management tasks in a vibrant care scheme.
  • Company: Join a leading Housing Association dedicated to enhancing the lives of older people.
  • Benefits: Enjoy a permanent contract, flexible hours, and a lunch allowance when working alone.
  • Why this job: Make a real difference in the community while gaining valuable experience in care and support.
  • Qualifications: Experience in housing or care, strong communication skills, and proficiency in Microsoft Office required.
  • Other info: Enhanced DBS check provided by the employer; own transport is a plus but not essential.

The predicted salary is between 11700 - 14700 £ per year.

Extra Care Scheme Assistant
Hawkhurst, TN18 4HT
Extra Care Service
Permanent Contract
21 Hours
£14,755 per annum (Pro Rata of £25,997)
Tuesday – Friday, including Saturday morning shift
Join a leading Housing Association in a rewarding permanent role supporting older residents in a vibrant and welcoming Extra Care scheme in Hawkhurst, Kent.

THE ROLE
We are looking for a compassionate and proactive Extra Care Scheme Assistant to support the Scheme Manager in delivering excellent housing management and resident engagement services at Bowles Lodge.

  • Assist with day-to-day housing management tasks within the scheme
  • Help coordinate and maintain an inclusive activities programme
  • Provide a warm and informative settling-in service for new tenants
  • Carry out health and safety and fire checks in line with regulations
  • Work collaboratively with resident involvement teams and local partners
  • Deliver exceptional customer service tailored to individual needs
  • Report safeguarding concerns appropriately and uphold confidentiality

THE CANDIDATE
The ideal candidate will have experience in a housing, support or care environment and a genuine passion for improving the lives of older people.

  • Skilled in Microsoft Office and confident using bespoke IT systems
  • Clear, sensitive communicator with strong interpersonal skills
  • Organised and able to manage competing priorities effectively
  • Self-motivated and confident working independently when required
  • Physically able to move around the scheme and respond to emergencies

THE CONTRACT

  • 21 Hours per week – 2pm–6pm Tuesday to Friday, 8am–1pm Saturday
  • Permanent Contract
  • Salary: £14,755 per annum (pro rata of £25,997)
  • Flexibility is required for training and occasional emergency cover.
  • Lunch allowance paid when unable to leave the scheme due to lone working.
  • You will not be required to work bank holidays. However, if Christmas Day, Boxing Day or New Year’s Day falls on a Saturday (a standard working day), the hours will be made up on the following Monday.
  • Own transport is desirable but not essential if you can reliably reach the scheme.
  • An enhanced DBS check will be required and is paid for by the employer.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! #J-18808-Ljbffr

Extra Care Scheme Assistant employer: Service Care Solutions Ltd

Join a leading Housing Association in Hawkhurst, where we prioritise the well-being of our residents and foster a supportive work environment. As an Extra Care Scheme Assistant, you will benefit from a flexible schedule, a warm and inclusive culture, and opportunities for personal growth while making a meaningful impact in the lives of older people. Our commitment to employee development and community engagement makes us an exceptional employer in the housing sector.
Service Care Solutions Ltd

Contact Detail:

Service Care Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Extra Care Scheme Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of older residents. Understanding their challenges and preferences will help you demonstrate your genuine passion for improving their lives during any discussions or interviews.

✨Tip Number 2

Highlight your experience in housing, support, or care environments. Be ready to share specific examples of how you've positively impacted residents' lives or improved service delivery in previous roles.

✨Tip Number 3

Prepare to discuss your organisational skills and how you manage competing priorities. Think of instances where you've successfully balanced multiple tasks, especially in a care or support setting.

✨Tip Number 4

Showcase your communication skills by being clear and sensitive in your interactions. Practice articulating your thoughts on how you would engage with residents and collaborate with teams to enhance their living experience.

We think you need these skills to ace Extra Care Scheme Assistant

Compassionate Communication
Interpersonal Skills
Organisational Skills
Customer Service Excellence
Health and Safety Awareness
Proactive Problem-Solving
Experience in Housing or Care Environment
Ability to Manage Competing Priorities
Familiarity with Microsoft Office
Confidence in Using IT Systems
Team Collaboration
Confidentiality and Safeguarding Awareness
Self-Motivation
Physical Capability to Respond to Emergencies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in housing, support, or care environments. Emphasise any roles where you've improved the lives of older people, as this is a key aspect of the job.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting older residents. Mention specific skills like communication and organisation, and how they relate to the responsibilities of the Extra Care Scheme Assistant role.

Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any experience with IT systems. Provide examples of how you've used these skills in previous roles to enhance service delivery.

Showcase Your Interpersonal Skills: Since the role requires strong interpersonal skills, include examples of how you've effectively communicated with diverse groups. This could be through previous jobs, volunteer work, or community involvement.

How to prepare for a job interview at Service Care Solutions Ltd

✨Show Your Compassion

As an Extra Care Scheme Assistant, demonstrating your compassion is key. Be prepared to share examples of how you've supported older individuals in the past, highlighting your genuine passion for improving their lives.

✨Highlight Your Organisational Skills

This role requires managing competing priorities effectively. Discuss your experience in coordinating activities or managing tasks in a housing or care environment to showcase your organisational abilities.

✨Communicate Clearly and Sensitively

Strong interpersonal skills are essential for this position. Practice articulating your thoughts clearly and sensitively, especially when discussing how you would handle resident concerns or safeguarding issues.

✨Familiarise Yourself with Health and Safety Regulations

Since the role involves carrying out health and safety checks, it’s beneficial to have a basic understanding of relevant regulations. Brush up on these topics and be ready to discuss how you would ensure compliance in the scheme.

Extra Care Scheme Assistant
Service Care Solutions Ltd
Location: Hawkhurst
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