Service Care Solutions Ltd is seeking an experienced Complaints Officer to join our Customer Experience team in Eastleigh. You will manage customer complaints from acknowledgment to resolution, conducting investigations and delivering fair, well-written outcomes.
The role focuses on clear written communication, empathy with customers, and working with internal teams to identify improvements. Previous complaints handling and proficiency with Microsoft Outlook, Word and Excel are desirable for
#J-18808-LjbffrHousing Complaints Investigator & Resolution Lead in Eastleigh employer: Service Care Solutions Ltd
As a Tribunal & Mediation Officer with our local authority, you will be part of a dedicated team committed to making a meaningful impact in the lives of children with special educational needs and disabilities. Our hybrid working model offers flexibility, allowing you to balance remote work with occasional office attendance in the vibrant South East, while our supportive work culture fosters professional growth and collaboration with various stakeholders. Join us to contribute to vital casework and dispute resolution, all while enjoying competitive remuneration and the opportunity to enhance your expertise in SEND legislation.
Contact Details:
Service Care Solutions Ltd Recruitment Team
