At a Glance
- Tasks: Investigate leasehold complaints and coordinate resolutions with residents and teams.
- Company: Service Care Solutions Ltd, a supportive and customer-focused organisation.
- Benefits: Flexible hybrid work, 35-hour week, and a collaborative team environment.
- Other info: Join a dynamic team dedicated to continuous service improvement.
- Why this job: Make a real difference in residents' lives while improving housing services.
- Qualifications: Experience in housing or leasehold management is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Service Care Solutions Ltd is seeking a Leasehold Customer Resolution Officer in Ealing, London W5. This 6‑month temporary, 35-hour hybrid role.
You will investigate complaints related to leasehold and housing services, coordinate with residents, internal teams and contractors, and help deliver fair, timely resolutions while driving continuous service improvement.
Experience in housing or leasehold management is preferred and you will join a supportive customer-focused team.
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Hybrid Leasehold Resolution Specialist in Ealing employer: Service Care Solutions Ltd
As a Tribunal & Mediation Officer with our local authority, you will be part of a dedicated team committed to making a meaningful impact in the lives of children with special educational needs and disabilities. Our hybrid working model offers flexibility, allowing you to balance remote work with occasional office attendance in the vibrant South East, while our supportive work culture fosters professional growth and collaboration with various stakeholders. Join us to contribute to vital casework and dispute resolution, all while enjoying competitive remuneration and the opportunity to enhance your expertise in SEND legislation.
Contact Details:
Service Care Solutions Ltd Recruitment Team
