At a Glance
- Tasks: Provide emotional support and guidance to individuals in mental health crises.
- Company: Join a dedicated Mental Health Crisis Service in Tunbridge Wells.
- Benefits: Competitive pay rates, flexible working hours, and potential for permanent placement.
- Other info: Work in a supportive team environment with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in mental health support.
- Qualifications: Level 2 Health & Social Care qualification and experience in mental health support.
The predicted salary is between 17 - 17 £ per hour.
We are currently recruiting dedicated and compassionate Mental Health Support Workers / Crisis Recovery Workers to join a Mental Health Crisis Service based in Tunbridge Wells.
Location: Tunbridge Wells, Kent.
Contract Type: Temporary to Permanent (Initial 3-Month Agency Placement).
Pay Rates (Umbrella):
- Weekdays: £17.00 per hour Ltd. (Umbrella).
- Weekends: £20.00 per hour Ltd. (Umbrella).
Key Responsibilities:
- Provide emotional support, advice, and guidance to individuals experiencing mental health crises.
- Assess risk and identify the needs of people accessing the service.
- Develop and implement appropriate action plans and safety plans.
- Support individuals to manage factors affecting their mental wellbeing and physical health.
- Accurately maintain records and case notes using electronic systems.
- Liaise with healthcare professionals, community services, and external agencies.
- Participate in risk assessments and safeguarding procedures.
- Work collaboratively with colleagues to deliver a high-quality, recovery-focused service.
- Attend supervision sessions, team meetings, and mandatory training.
- Promote positive mental health awareness and recovery within the community.
Essential Requirements:
- Level 2 Health & Social Care qualification (or equivalent).
- Experience supporting individuals with mental health needs.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in challenging situations.
- Strong organisational and record‑keeping skills.
- Good IT skills, including Microsoft Office.
- Ability to work independently and as part of a team.
- Flexible approach to working patterns.
- Ability to work on a rota basis within a service operating 24 hours a day, 365 days a year.
Desirable Skills:
- Level 3 Health & Social Care qualification (or equivalent).
- Experience within crisis intervention, mental health recovery, community support, safe havens, or similar services.
- Experience conducting mental health risk assessments.
- Knowledge of local statutory and non‑statutory mental health services.
About You:
You will be resilient, empathetic, and non‑judgemental, with a genuine passion for supporting people experiencing mental health difficulties. You will be able to build positive relationships, work effectively under pressure, and contribute to a supportive and collaborative team environment.
Crisis Recovery Worker employer: Service Care Solutions Ltd
Join our dedicated team in Tunbridge Wells, where we prioritise compassionate care and professional growth for our Crisis Recovery Workers. We offer a supportive work culture that values resilience and empathy, alongside competitive pay rates and opportunities for ongoing training and development in the mental health sector. Experience the unique advantage of working in a community-focused environment that promotes positive mental health awareness and recovery.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Crisis Recovery Worker
✨Get Involved in Local Mental Health Initiatives
We all know that networking in the therapy and counselling field can lead to great opportunities. Look out for local mental health awareness events, workshops, or support groups. These are perfect spots to meet potential employers and other professionals who might help open doors for you.
✨Leverage Online Therapy Platforms
Many temporary counselling roles pop up on platforms like BetterHelp or Talkspace. Make sure your profile is top-notch so when clients or employers are browsing, you'll stand out. Plus, showing engagement in this space can really elevate your visibility!
✨Tap into University Career Services
If you're currently studying or recently graduated, don’t ignore your university's career services. They often have great connections to temporary roles in therapy that aren't advertised widely. Plus, they can help you prepare for those all-important interviews!
✨Check Out Local Agencies and Consultancies
Temporary roles in therapy often get filled through agencies that specialise in healthcare staffing. Make a list of local counselling agencies and reach out – a simple email expressing your interest can go a long way. Remember, most agencies appreciate candidates who proactively seek out opportunities!
We think you need these skills to ace Crisis Recovery Worker
Some tips for your application 🫡
Highlight Your Practical Experience:When applying for a temporary role in therapy or counselling, we need to see your practical experience front and centre. Include details of any placement experiences, internships, or voluntary work in your CV. Make sure to mention specific techniques or therapies you’re familiar with—this shows your readiness to jump in and make an impact!
Showcase Your Approach:In your cover letter, take a moment to explain your therapeutic approach and what methodologies you’re passionate about. This is your chance to connect your personal style with the values of Service Care Solutions Ltd. Temporary roles often require a quick adjustment; helping them understand your philosophy will assure them you're a good fit!
Be Flexible and Open-Ended:Since this is a temporary position, emphasise your flexibility in your application. Highlight that you're eager to take on varying responsibilities or adapt your style to different clients’ needs. It's a huge plus for potential employers who want someone who can slide effortlessly into their team.
Certifications Matter!:Don’t forget to include any relevant certifications or trainings in your application documents. Specific qualifications like a Diploma in Counselling or any accredited workshops/additional training can set you apart. Ensure these are listed clearly in your CV, as they illustrate your commitment to your professional development and the field itself.
How to prepare for a job interview at Service Care Solutions Ltd
✨Show Your Empathy Skills
In the therapy and counselling field, showcasing your empathy and interpersonal skills is crucial. Prepare to share specific examples from your past experiences where you've demonstrated this, whether in volunteer work, internships, or even personal scenarios.
✨Be Ready for Scenario-Based Questions
Expect some real-world scenario questions where you might need to outline how you'd handle specific client situations. Practise articulating your thought process and the interventions you would consider using, reflecting your understanding of various therapeutic approaches.
✨Highlight Flexibility and Adaptability
Since you're aiming for a temporary role, be prepared to discuss your adaptability. Temporary positions often require quickly building rapport and adjusting to different client needs, so think of examples where you've successfully navigated changes or challenges in a work environment.
✨Prepare Your Personal Philosophy
Having a clear understanding of your therapeutic philosophy can set you apart. Be ready to share how your values and approach align with those of Service Care Solutions Ltd and why you're passionate about making a difference in clients' lives, even in a temporary position.
