Service Care Solutions Ltd is seeking a Complaints Manager to lead the Customer Experience & Engagement Complaints Team in Redhill. The role is permanent, full-time and hybrid, with three office days per week, and a salary of £43,750 per year.
You will oversee fair resolution of formal complaints, use data to drive service improvements, coach staff, monitor performance, and collaborate across teams to deliver empathetic customer outcomes.
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Complaints Manager — Lead CX & Improvement (Hybrid) employer: Service Care Solutions Ltd
Service Care Solutions Ltd is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With the opportunity to engage in diverse legal matters within the public sector, employees benefit from hybrid working arrangements and weekly pay, making it an ideal environment for those seeking meaningful and rewarding employment in Devon.
Contact Details:
Service Care Solutions Ltd Recruitment Team
