At a Glance
- Tasks: Provide expert HR advice and manage complex employee relations cases.
- Company: Forward-thinking public sector HR team in Medway.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on meaningful casework and policy development.
- Why this job: Make a real impact by supporting managers and improving employee relations practices.
- Qualifications: Strong Employee Relations experience and ability to influence stakeholders.
The predicted salary is between 37732 - 43695 £ per year.
Location: Medway (Hybrid working)
Salary: £37,732 – £43,695
Our client is currently recruiting for two experienced Employee Relations Consultants – one permanent position and one 12‑month fixed term contract – to join a busy and forward‑thinking public sector HR team based in Medway, working on a hybrid basis.
About the role
This is a key Employee Relations role providing expert HR advice, coaching, and case management support across a diverse and complex organisation. You will play a pivotal part in supporting managers to handle employee relations issues confidently, fairly, and consistently. You will take ownership of a varied caseload and provide specialist guidance across a wide range of HR matters including sickness absence, capability, disciplinaries, grievances, and formal investigations.
Key responsibilities
- Manage a caseload of sickness absence and ill health cases
- Coach and support managers in the consistent application of absence management policies
- Analyse absence data and produce meaningful insight, recommendations, and action plans
- Provide professional HR advice to investigating officers, hearing chairs, and appeal panels
- Lead and support formal investigations and complex employee relations casework
- Support and advise on disciplinary, grievance, capability, and dispute resolution processes
- Design and deliver training in collaboration with Learning & Development colleagues
- Contribute to the review, development, and improvement of HR policies, processes, and toolkits
- Promote best practice in employee relations and drive consistency across the organisation
About you
We are looking for someone with strong Employee Relations experience who can confidently manage complex casework and influence stakeholders at all levels. You will be comfortable working in a fast‑paced environment and supporting managers through challenging HR issues.
Essential experience
- Strong background in Employee Relations / HR advisory roles
- Experience managing sickness absence and capability cases
- Proven ability to support formal investigations and hearings
- Confidence coaching and influencing managers
- Experience working within a complex or public sector environment (desirable but not essential)
What’s on offer
- Two opportunities: 1 Permanent role and 1 Fixed Term (12 months)
- Hybrid working arrangement
- Salary £37,732 – £43,695
- Opportunity to work on meaningful, high‑impact casework
- Involvement in policy development and organisational improvement
- Strong focus on learning, development, and professional growth
If you’re an experienced HR / Employee Relations professional looking for a role where you can genuinely influence practice and support service improvement, we’d like to hear from you.
Employee Relations Consultant in Chatham employer: Service Care Solutions Ltd
Join a dynamic public sector HR team in Medway, where you will have the opportunity to make a meaningful impact through your expertise in Employee Relations. With a strong focus on professional growth and development, our hybrid working model promotes a healthy work-life balance while allowing you to engage in high-impact casework and contribute to policy improvements. We pride ourselves on fostering a supportive and collaborative work culture that empowers employees to thrive.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Consultant in Chatham
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who have experience in Employee Relations. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Prepare for interviews by practising common Employee Relations scenarios. Think about how you would handle complex casework or coach managers through tricky situations. This will show your expertise and confidence during the interview.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you a better chance of standing out. Plus, it’s super easy to navigate!
We think you need these skills to ace Employee Relations Consultant in Chatham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Employee Relations Consultant role. Highlight your relevant experience in managing complex casework and supporting managers, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about employee relations and how your background aligns with our needs. Use specific examples from your past roles to demonstrate your expertise in handling HR issues.
Showcase Your Skills:Don’t forget to showcase your skills in coaching and influencing managers. We want to see how you’ve successfully navigated challenging situations in the past, so be sure to include those experiences in your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Employee Relations Stuff
Make sure you brush up on your knowledge of employee relations, especially around sickness absence and capability cases. Be ready to discuss specific examples from your past experience where you've successfully managed complex casework or coached managers through tricky situations.
✨Showcase Your Coaching Skills
During the interview, highlight your ability to coach and influence managers. Prepare a couple of scenarios where you’ve helped others apply HR policies consistently. This will demonstrate your hands-on experience and how you can add value to their team.
✨Be Data Savvy
Since analysing absence data is part of the role, be prepared to talk about how you've used data to inform decisions in previous roles. Bring examples of insights you've generated and how they led to actionable recommendations. This shows you can think critically and strategically.
✨Engage with Their Values
Research the organisation's values and culture before the interview. Be ready to discuss how your approach to employee relations aligns with their goals. This will show that you're not just looking for any job, but that you're genuinely interested in contributing to their mission.
