At a Glance
- Tasks: Support the Brokerage function by sourcing and managing care packages and placements.
- Company: Join the London Borough of Hackney, a respected local authority.
- Benefits: Competitive hourly rates and valuable experience in a dynamic environment.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in health or social care, strong admin and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The London Borough of Hackney is seeking a proactive and organised Brokerage Assistant to join the Commissioning Team within Children, Adults & Community Health. Reporting to the Senior Brokerage Manager, you will play a key role in supporting the Brokerage function—helping to source, arrange and manage care packages, residential placements, and supported living services. This is a fast‑paced role requiring strong coordination skills and the ability to work with a wide range of stakeholders.
Key Responsibilities
- Maintain and update databases relating to care placements, packages, and costs
- Liaise with social workers, care coordinators, providers, finance teams, and other stakeholders
- Support Brokerage Officers in sourcing and arranging care placements
- Maintain care home vacancy databases
- Monitor provider compliance and escalate issues where necessary
- Ensure accurate record‑keeping across systems such as Mosaic and CM2000
- Handle incoming calls, emails, and enquiries as part of the team’s duty system
- Support service users and carers in service delivery processes
- Contribute to policy and procedure development
What We’re Looking For
- Experience working in a health or social care setting
- Knowledge of residential or supported living placements
- Strong administrative and IT skills (databases, spreadsheets, case management systems)
- Excellent communication skills, both written and verbal
- Ability to manage workload independently and meet deadlines under pressure
- Experience working with multiple stakeholders and building effective relationships
- Understanding of data protection, confidentiality, and relevant legislation
Desirable Knowledge & Experience
- Familiarity with commissioning and procurement processes
- Knowledge of Adult Social Care legislation and Department of Health guidance
- Experience using financial or procurement systems
- Experience handling complaints and monitoring service performance
Why Apply?
- Opportunity to work within a respected London local authority
- Gain valuable experience in a busy commissioning and brokerage environment
- Competitive hourly rates
- Immediate start available
Brokerage Assistant employer: Service Care Solutions Ltd
The London Borough of Hackney offers a dynamic and supportive work environment for the Brokerage Assistant role, where you will be integral to enhancing care services within the community. With a focus on employee development and a commitment to public service, you will benefit from competitive pay, a collaborative culture, and the opportunity to make a meaningful impact in the lives of residents. Join us in Hackney, where your contributions will be valued and your professional growth encouraged.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Brokerage Assistant role.
✨Tip Number 2
Prepare for interviews by researching the London Borough of Hackney and their commissioning processes. We want to show them we’re not just interested in the job, but also in their mission and values.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about our experience in health or social care settings. Let’s highlight those strong administrative and IT skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our applications easily and stay updated on new opportunities.
We think you need these skills to ace Brokerage Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Brokerage Assistant role. Highlight your experience in health or social care settings and any relevant administrative skills. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team. Keep it concise but engaging—show us your personality!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We want to see that you can communicate effectively with various stakeholders.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at StudySmarter. We can't wait to hear from you!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of residential and supported living placements. Familiarise yourself with the key responsibilities listed in the job description, especially around care packages and compliance monitoring. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Coordination Skills
Since this role requires strong coordination skills, think of examples from your past experiences where you've successfully managed multiple tasks or stakeholders. Be prepared to discuss how you prioritised your workload and met deadlines under pressure—this will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex information, so being able to communicate effectively with various stakeholders will be crucial. Consider preparing a few scenarios where you successfully liaised with different parties.
✨Understand the Legislation
Brush up on relevant legislation related to Adult Social Care and data protection. Being knowledgeable about these areas will not only help you answer questions confidently but also show that you take the role seriously and understand the importance of compliance in the brokerage function.
