At a Glance
- Tasks: Lead performance reporting and provide actionable insights for strategic decision-making.
- Company: Join a leading housing organisation focused on service improvement.
- Benefits: Competitive salary, hybrid working, and potential for permanent position.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Make a real impact by influencing strategic decisions and improving services.
- Qualifications: Experience in data analysis, performance reporting, and strong analytical skills.
The predicted salary is between 56385 - 56385 £ per year.
An excellent opportunity has arisen for an experienced Performance and Insight Business Partner to join a leading housing organisation. You will provide high-quality performance reporting, research and insight that supports strategic decision-making, service improvement and operational excellence.
The Role
As Performance and Insight Business Partner, you will work closely with stakeholders across the organisation to understand their performance reporting, research and insight requirements. You will translate complex data and research findings into clear, practical recommendations for operational teams, senior leaders, Board members and committees.
Key responsibilities will include:
- Leading the development and delivery of performance reports, dashboards, scorecards and executive briefings
- Analysing performance against targets, trends and sector benchmarks
- Identifying emerging risks, opportunities and areas requiring management attention
- Translating complex quantitative and qualitative information into accessible and actionable insight
- Providing evidence-based recommendations that support strategic and operational decision-making
- Working with service leads and data owners to develop meaningful performance indicators
- Leading customer research, analytical and data-related projects
- Managing relationships with external partners and account managers
- Keeping projects on track, both with and without dedicated project management support
- Supporting regulatory and statutory reporting, ensuring evidence is accurate and deadlines are met
- Validating and quality-assuring performance information
- Working with data owners and data-quality colleagues to improve the accuracy and integrity of organisational data
- Representing Performance and Insight within organisation-wide projects
- Supporting service improvement and research projects across the organisation
The Candidate
The successful candidate will have substantial experience within performance reporting, business intelligence, data analysis, research or a closely related discipline. You will also demonstrate:
- Experience of translating complex data and technical concepts into clear recommendations
- Experience of undertaking and managing both qualitative and quantitative research
- Experience of leading customer research, data or analytical projects
- Confidence working with technology, ICT teams and data-related projects
- Strong experience of developing dashboards, scorecards, performance frameworks and management reports
- The ability to analyse trends, explain performance variations and identify emerging risks
- Experience of managing relationships with external partners, suppliers or account managers
- The ability to coordinate projects and keep delivery on track
- Confidence influencing, advising and constructively challenging senior stakeholders
- Excellent analytical and problem-solving skills
- Strong written, verbal and presentation skills
- Advanced Microsoft Excel skills
- Experience using reporting and data-visualisation tools
- Power BI experience is highly desirable
- A good understanding of data quality, confidentiality and responsible information management
- Knowledge of strategic planning, corporate governance, risk management and regulatory reporting
- Excellent organisational skills with the ability to manage competing priorities and reporting deadlines
- A relevant qualification or equivalent practical experience in data analysis, business intelligence, statistics or performance management
- Experience delivering high-quality services within a customer-focused environment
- Knowledge of the social housing sector and its regulatory environment would be beneficial but is not essential.
Performance and Insight Business Partner in Birmingham employer: Service Care Solutions Ltd
Service Care Solutions Ltd is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With the opportunity to engage in diverse legal matters within the public sector, employees benefit from hybrid working arrangements and weekly pay, making it an ideal environment for those seeking meaningful and rewarding employment in Devon.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Performance and Insight Business Partner in Birmingham
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We think you need these skills to ace Performance and Insight Business Partner in Birmingham
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Service Care Solutions Ltd.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Service Care Solutions Ltd. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Service Care Solutions Ltd
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
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Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
