At a Glance
- Tasks: Lead operations and ensure top-notch service delivery across the UK.
- Company: Rapidly growing facilities management business with a national presence.
- Benefits: £62,000 salary, company vehicle, and ongoing training opportunities.
- Other info: Great long-term career prospects and a chance to drive operational improvements.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Extensive experience in facilities management and strong leadership skills.
The predicted salary is between 62000 - 62000 £ per year.
Our client is a rapidly growing national facilities management business with operations across the UK. Due to continued expansion and the securing of several long-term contracts, they are now looking to appoint an experienced and driven Head of Operations to join their senior leadership team. This is an excellent opportunity for an ambitious operational leader with a strong background in facilities services, compliance, training, and health & safety to join a fast‐paced organisation offering long‐term stability, career progression, and the chance to make a significant impact across a nationwide operation.
Key Responsibilities
- Support the operational management and strategic oversight of nationwide contracts.
- Ensure consistent service delivery and high levels of client satisfaction.
- Lead, develop, and motivate operational teams across multiple sites.
- Deliver training to internal staff and external clients in line with BESA TR-19 standards.
- Design and implement training programmes to improve workforce capability and compliance.
- Take ownership of health & safety across all operational activities.
- Conduct audits, inspections, risk assessments, and compliance reviews.
- Ensure adherence to all relevant legislation, standards, and best practices.
- Drive operational improvements, efficiencies, and continuous improvement initiatives.
- Support business growth through strong operational leadership.
Candidate Requirements
- Extensive experience within the facilities management or facilities services sector.
- Previous experience within a senior operational leadership role.
- Proven background in training delivery and staff development.
- Train the Trainer qualification (essential).
- NEBOSH or equivalent Health & Safety qualification.
- Strong understanding of BESA TR-19 and industry compliance standards.
- Demonstrable leadership and people management experience.
- Excellent organisational and communication skills.
- Ability to manage multiple priorities within a nationwide operation.
- Full UK driving licence.
Package & Benefits
- Salary: £62,000.
- Company vehicle.
- Ongoing training and development opportunities.
- Excellent long‐term career prospects within a growing organisation.
Head of Operations in Bath employer: Service Care Solutions Ltd
Join a rapidly growing national facilities management business in Newcastle upon Tyne, where you will be part of a dynamic team that values operational excellence and employee development. With a competitive salary of £62,000 and a company vehicle, this role offers not only long-term stability but also ample opportunities for career progression and the chance to make a significant impact across nationwide operations. Embrace a work culture that prioritises training, compliance, and health & safety, ensuring you are well-equipped to lead and inspire your teams.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Head of Operations role.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your experience in compliance and training. This will help you showcase how you can make a significant impact.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, improved operational efficiencies, and delivered training. This will demonstrate your capability to drive success in a nationwide operation.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that Head of Operations position!
We think you need these skills to ace Head of Operations in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Operations role. Highlight your experience in facilities management, compliance, and training. We want to see how your background aligns with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership experience and how you've driven operational improvements in the past. We love a good story!
Showcase Your Qualifications:Don’t forget to mention your qualifications like NEBOSH or your Train the Trainer certification. These are essential for the role, so make them stand out in your application. We’re looking for candidates who meet all the requirements!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and compliance standards, especially BESA TR-19. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, particularly in operational settings. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability as a senior leader.
✨Be Ready to Discuss Training Delivery
Since training is a key part of the role, be prepared to talk about your experience in designing and delivering training programmes. Highlight any 'Train the Trainer' qualifications you have and how you've improved workforce capability in previous roles.
✨Emphasise Health & Safety Knowledge
With health and safety being crucial in this position, make sure you can discuss your NEBOSH or equivalent qualification. Be ready to share how you've implemented health and safety measures in past roles and the impact it had on operations.