At a Glance
- Tasks: Lead customer research projects and deliver insights to enhance customer experience.
- Company: Service Care Solutions Ltd, a forward-thinking company focused on customer satisfaction.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team with a passion for improving customer satisfaction.
- Why this job: Make a real difference in customer experience while developing your research skills.
- Qualifications: Experience in customer research and strong analytical skills required.
The predicted salary is between 57692 - 70512 £ per year.
Service Care Solutions Ltd is seeking a Customer Research & Insight Manager in Ashington on a hybrid basis.
The role focuses on developing a comprehensive customer research programme and delivering actionable insights to improve customer experience.
You will lead quantitative and qualitative studies, oversee satisfaction measures, and present findings to senior leadership.
A driving licence is required for occasional business travel.
#J-18808-Ljbffr
Customer Insight & Experience Lead (Hybrid) in Ashington employer: Service Care Solutions Ltd
As a Tribunal & Mediation Officer with our local authority, you will be part of a dedicated team committed to making a meaningful impact in the lives of children with special educational needs and disabilities. Our hybrid working model offers flexibility, allowing you to balance remote work with occasional office attendance in the vibrant South East, while our supportive work culture fosters professional growth and collaboration with various stakeholders. Join us to contribute to vital casework and dispute resolution, all while enjoying competitive remuneration and the opportunity to enhance your expertise in SEND legislation.
Contact Details:
Service Care Solutions Ltd Recruitment Team
