At a Glance
- Tasks: Support the Asset Management team with administrative tasks and resident communication.
- Company: Join a dynamic team at Birmingham Business Park with a hybrid work model.
- Benefits: Earn £16.21 per hour with potential for contract extension and flexible working.
- Other info: Enjoy a supportive environment with opportunities to develop your career.
- Why this job: Gain valuable experience in administration while making a difference in housing services.
- Qualifications: Previous admin experience, strong customer service skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 32000 £ per year.
Overview
This role supports the busy Asset Management team in delivering housing services. It is hybrid, with an initial office-based training period at Birmingham Business Park (B37 7YN) before moving to a mixture of home and office working.
Responsibilities
- Contact residents by telephone to arrange appointments for Stock Condition Surveys
- Prepare letters, reports and general correspondence
- Handle telephone and email enquiries from residents and internal stakeholders
- Liaise with Surveyors, Housing Officers, Contractors, Resident Liaison Officers and Contact Centre teams to coordinate access
- Raise and process purchase orders
- Organise meetings using Microsoft Outlook
- Take and produce accurate meeting minutes
- Maintain electronic filing systems and retrieve information when required
- Provide a professional reception and visitor meet-and-greet service when required
Requirements
- Previous administration experience within a busy office environment
- Excellent customer service and communication skills
- Confident using Microsoft Office, particularly Outlook, Word and Excel
- Strong organisational skills with the ability to manage multiple tasks
- Experience dealing with customers over the telephone
- Ability to work independently and as part of a team
Administration Assistant (Assets) employer: Service Care Solutions Ltd
As a Tribunal & Mediation Officer with our local authority, you will be part of a dedicated team committed to making a meaningful impact in the lives of children with special educational needs and disabilities. Our hybrid working model offers flexibility, allowing you to balance remote work with occasional office attendance in the vibrant South East, while our supportive work culture fosters professional growth and collaboration with various stakeholders. Join us to contribute to vital casework and dispute resolution, all while enjoying competitive remuneration and the opportunity to enhance your expertise in SEND legislation.
Contact Details:
Service Care Solutions Ltd Recruitment Team
