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- Tasks: Patrol neighbourhoods, engage with communities, and enforce local safety regulations.
- Company: Local Authority focused on community safety and support.
- Benefits: Competitive hourly rate, flexible shifts, and community impact.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in community safety or public-facing roles; strong communication skills.
- Other info: Opportunity for career growth and training in enforcement practices.
The predicted salary is between 20 - 30 £ per hour.
We are currently recruiting for a Community Safety Officer (Patrolling) to support a Local Authority Community Safety team on a temporary basis. This is a frontline, high-visibility role focused on patrolling neighbourhoods, engaging with communities, and enforcing local authority powers to reduce anti-social behaviour and improve public safety across the borough.
Key Responsibilities
- Patrolling & Visibility
- Carry out regular foot and vehicle patrols across neighbourhoods, parks, town centres and priority locations
- Provide a visible and reassuring presence to deter anti-social behaviour and nuisance activity
- Monitor hotspot areas and escalate emerging issues to supervisors and partner agencies
- Community Engagement
- Build positive working relationships with residents, businesses, schools and community groups
- Provide advice on community safety, crime prevention and local support services
- Enforcement & Compliance
- Enforce local authority powers including Public Space Protection Orders (PSPOs), littering and dog control regulations
- Issue Fixed Penalty Notices in line with council policy and procedures
- Support investigations into anti-social behaviour, environmental offences and community complaints
- Problem Solving & Partnership Working
- Work closely with Police, Housing, Youth Services and other partner agencies
- Participate in joint operations targeting crime, disorder and vulnerability
- Contribute to longer-term solutions for repeat community safety issues
- Incident Response & Reporting
- Respond to reports of anti-social behaviour, environmental hazards and community safety concerns
- Maintain accurate records using council systems
- Prepare clear written reports and statements where required
- Escalate safeguarding concerns in line with statutory procedures
Working Pattern
- 40-hour working week
- Flexible shifts including evenings and weekends
- Two rest days per week
- Coverage of night-time economy and priority hotspot areas
Essential Requirements
- Experience in community safety, enforcement, security or public-facing roles
- Confident handling challenging and confrontational situations professionally
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Physically able to undertake regular foot patrols
- Basic IT skills for reporting and record keeping
- Willingness to work evenings and weekends
- Enhanced DBS (or willingness to obtain)
Desirable
- Previous local authority or enforcement experience
- Knowledge of ASB legislation, PSPOs or environmental enforcement (training provided)
To apply or request further details, please contact: George Westhead Recruitment Consultant – Housing & Community Services Service Care Solutions.
Community Support Officer in Swindon employer: Service Care Solutions - Housing
Contact Detail:
Service Care Solutions - Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Officer in Swindon
✨Tip Number 1
Get to know the community you're applying to serve! Spend some time walking around Swindon, chatting with locals, and understanding their concerns. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a Community Support Officer, you'll need to engage with various groups. Try role-playing scenarios with friends or family to build your confidence in handling challenging situations.
✨Tip Number 3
Network like a pro! Connect with current or former Community Safety Officers on LinkedIn. They can provide insights into the role and might even give you a heads-up about job openings. Plus, it shows you're proactive!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Community Support Officer in Swindon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in community safety and enforcement. We want to see how your skills match the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: As a Community Support Officer, strong communication is key. Use your application to demonstrate how you've effectively engaged with communities or handled challenging situations in the past. We love seeing real-life examples!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Service Care Solutions - Housing
✨Know Your Community
Familiarise yourself with the local area and its specific community safety issues. Research recent incidents or concerns in Swindon, as this will show your genuine interest and understanding of the role.
✨Demonstrate Your Communication Skills
Prepare examples of how you've effectively engaged with communities in the past. Highlight your ability to handle challenging situations and communicate clearly, as these skills are crucial for a Community Support Officer.
✨Showcase Problem-Solving Abilities
Think of scenarios where you've successfully resolved conflicts or improved safety in a community setting. Be ready to discuss your approach to problem-solving and how you can contribute to long-term solutions.
✨Understand Enforcement Powers
Brush up on relevant legislation like Public Space Protection Orders (PSPOs) and anti-social behaviour laws. Being knowledgeable about these topics will demonstrate your readiness to enforce local authority powers effectively.
