Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage neighbourhood services, ensuring safe and thriving communities for residents.
- Company: Respected Housing Association in Islington, focused on community support.
- Benefits: Competitive pay, full-time hours, and potential for permanent position.
- Why this job: Make a real difference in diverse communities while developing your career.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 20 - 22 £ per hour.
An excellent opportunity has arisen for an experienced Neighbourhood Officer to join a respected Housing Association in Islington, delivering high-quality neighbourhood and tenancy management services to residents across a diverse London community.
THE ROLE
- Deliver a proactive, resident-focused housing management service, ensuring estates are safe, well-maintained, and communities are supported to thrive.
- Manage a defined patch, delivering effective tenancy and neighbourhood management services.
- Carry out estate inspections and coordinate routine maintenance in communal areas.
- Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches.
- Work closely with repairs, contractors and internal teams to resolve estate-based issues.
- Support residents with tenancy sustainment and signpost to relevant services.
- Handle resident enquiries, complaints and complex casework in a timely and professional manner.
- Ensure compliance with policies, procedures, and relevant housing legislation.
THE CANDIDATE
- Previous experience working in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a Housing Association or Local Authority setting.
- Strong knowledge of tenancy management and housing legislation.
- Experience managing estate inspections and coordinating communal repairs/maintenance.
- Proven track record of handling ASB and complex resident cases.
- Excellent communication skills with the ability to build relationships with diverse communities.
- Ability to prioritise workloads effectively and manage competing deadlines.
THE CONTRACT
- Full Time Monday-Friday 9-5.
- Patch based, Islington.
- 3 Month Contract, temp-perm.
- The pay for the role is £24.23 per hour LTD company rate. The PAYE equivalent is £20.66 per hour, inclusive of holiday.
HOW TO APPLY
If interested in this role, please apply directly or email or call and ask for Beth to discuss further.
Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!
Neighbourhood Officer in London employer: Service Care Solutions - Housing
Contact Detail:
Service Care Solutions - Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Neighbourhood Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get involved in local community events. As a Neighbourhood Officer, you'll be working closely with residents, so showing up at community gatherings can help you build relationships and demonstrate your commitment to the role.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of tenancy management and housing legislation. Be ready to discuss how you've handled ASB cases or complex resident issues in the past – real-life examples will make you stand out!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Neighbourhood Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in neighbourhood and tenancy management. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with diverse communities and how you can contribute to making estates safe and well-maintained.
Showcase Your Communication Skills: As a Neighbourhood Officer, strong communication is key. In your application, give examples of how you've built relationships with residents or handled complex cases effectively. We love seeing real-life examples!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Service Care Solutions - Housing
✨Know Your Patch
Before the interview, make sure you familiarise yourself with the Islington area and its community. Understand the specific challenges and strengths of the neighbourhood you'll be managing. This will show your potential employer that you're proactive and genuinely interested in making a positive impact.
✨Showcase Your ASB Management Skills
Be prepared to discuss your experience with anti-social behaviour cases. Have specific examples ready that demonstrate how you've successfully managed these situations in the past. This will highlight your problem-solving skills and ability to handle complex resident issues.
✨Communicate Effectively
Since excellent communication is key for a Neighbourhood Officer, practice articulating your thoughts clearly and confidently. Think about how you can build relationships with diverse communities and be ready to share examples of how you've done this in previous roles.
✨Understand Housing Legislation
Brush up on relevant housing legislation and policies before your interview. Being knowledgeable about the legal framework surrounding tenancy management will not only impress your interviewers but also demonstrate your commitment to compliance and best practices in housing management.