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- Tasks: Support residents in independent living schemes with tenancy and wellbeing checks.
- Company: Join a dedicated team focused on enhancing the lives of individuals in independent living.
- Benefits: Earn £16.83 per hour with flexible hours and potential for contract extension.
- Why this job: Make a real difference in people's lives while gaining valuable experience in housing management.
- Qualifications: Previous experience in housing management and strong IT skills are essential.
- Other info: Work 20 hours a week on a flexible rota, including one weekend in four.
We are currently recruiting for an Assistant Independent Living Partner in Bracknell to support customers within independent living schemes, ensuring their wellbeing and managing housing-related services effectively.
THE ROLE
- Work closely with the Independent Living Partner to provide tenancy and scheme management support for customers.
- Be the first point of contact for residents, assisting with tenancy matters, wellbeing checks, and community engagement.
- Provide an intensive housing management service for both rented and leasehold properties, including customer inductions and tenancy sustainment.
- Carry out regular compliance checks, including fire risk, health & safety, and maintenance inspections.
- Respond to emergency and social alarm calls, liaising with monitoring providers and ensuring functionality of alarm systems.
- Support residents with housing-related queries, signposting them to internal teams or external agencies where appropriate.
- Encourage and facilitate resident involvement in community activities and engagement initiatives.
- Assist in managing anti-social behaviour, void management, and property allocations in accordance with policies and procedures.
- Provide cover at other schemes as required and support the team with flexible working hours.
THE CANDIDATE
- Previous experience in a similar role within independent living, supported housing, or housing management.
- Empathetic, proactive, and committed to providing excellent customer service.
- Practical knowledge of housing management, including health & safety, voids, and repairs.
- Understanding of tenancy law, safeguarding, and relevant housing legislation.
- Experience conducting risk assessments and wellbeing checks.
- Strong IT skills, particularly Microsoft Word and Excel.
- A full UK driving licence and access to a vehicle for work, with business insurance.
THE CONTRACT
- 20 hours per week on a 7-day rota, including 1 weekend in 4 (8:30-16:30). Specific days may vary, so flexibility is required.
- 3-month contract with potential for extension or permanent placement.
- £16.83 per hour LTD or £14.35 per hour PAYE (inclusive of holiday pay).
HOW TO APPLY
To apply for this role, please email a copy of your CV to .uk or call to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Assistant Independent Living Partner employer: Service Care Solutions - Housing
Contact Detail:
Service Care Solutions - Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Independent Living Partner
✨Tip Number 1
Familiarise yourself with the specific needs of independent living schemes. Understanding the challenges residents face will help you demonstrate empathy and a proactive approach during your interactions.
✨Tip Number 2
Network with professionals in the housing management sector. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within independent living.
✨Tip Number 3
Brush up on your knowledge of tenancy law and relevant housing legislation. Being well-versed in these areas will not only boost your confidence but also show potential employers that you're serious about the role.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews. Think about how you would handle various situations, such as managing anti-social behaviour or conducting wellbeing checks, to showcase your problem-solving skills.
We think you need these skills to ace Assistant Independent Living Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in independent living, supported housing, or housing management. Emphasise your customer service skills and any specific knowledge of tenancy law and housing legislation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your empathy and proactive approach. Mention specific examples of how you've supported residents in previous roles and how you can contribute to the community engagement initiatives mentioned in the job description.
Highlight Relevant Skills: In your application, clearly outline your strong IT skills, particularly with Microsoft Word and Excel. If you have experience conducting risk assessments or wellbeing checks, make sure to include that as well.
Follow Application Instructions: Ensure you follow the application instructions carefully. Since the company requests applications via email, double-check that your CV and cover letter are attached and that you've included any necessary contact information.
How to prepare for a job interview at Service Care Solutions - Housing
✨Show Your Empathy
As an Assistant Independent Living Partner, empathy is key. Be prepared to share examples of how you've supported individuals in previous roles, demonstrating your understanding of their needs and how you can help improve their wellbeing.
✨Know Your Housing Legislation
Brush up on tenancy law and relevant housing legislation before the interview. Being able to discuss these topics confidently will show that you are knowledgeable and serious about the role.
✨Highlight Your IT Skills
Since strong IT skills are essential for this position, be ready to talk about your experience with Microsoft Word and Excel. You might even want to mention specific tasks you've accomplished using these tools.
✨Demonstrate Flexibility
This role requires flexibility in working hours. Be sure to express your willingness to adapt to different schedules and cover at other schemes when needed, as this shows your commitment to the team and the residents.
