Operations and Client Services Manager

Are you an experienced Manager with a background in CQC-regulated healthcare services ? This is an exciting opportunity to lead and develop a high-performing team within a private residential rehabilitation and outpatient care setting. We are looking to recruit for a Operations and Client Services Manager , within this role you will oversee and manage our bespoke rehabilitation retreats and outpatient clinics, ensuring operational excellence and outstanding client experiences. Within this role you will qork closely with the CEO. The role is based in South Yorkshire, with expectation to oversee sites in the High Peak area . Key Responsibilities of a Operations and Client Services Manager: Oversee client services, staff management, and premises operations. Ensure compliance with CQC regulations, health and safety, and policy frameworks. Lead on change management, continuous improvement, and retreat planning. Manage complaints, oversee HR processes, and ensure smooth onboarding/offboarding of staff. Support with audits, inspections, and team training for high-quality care delivery. WHat makes a Great Operations and Client Services Manager? We are looking for a dynamic and resilient leader who is: Flexible, approachable, and confident with excellent people management skills. Knowl…