Revenues Officer

Service Care Solutions are working alongside a Local Authority in Conwy who are looking for an experiencedRevenues Officer to join their reputable team on a temporary contract. Please find a description of the role below. Role: Revenues Officer (Sundry Invoices) Rate: £15.80 – £17.55 (umbrella/ltd.) Contract: 3 months on going. Working: Hybrid. Start date: ASAP Location: Conwy Key Responsibilities: Knowledge of debt recovery processes and financial systems. Sundry Invoice Management: Assist in developing, maintaining, and controlling the Sundry Invoice process and related records. Debt Recovery: Maximisedebt collection, arrange payment plans, and assess debtor circumstances. Handle sensitive and complex cases independently when required. Customer Enquiries: Respond to inquiries from customers, third parties (e.g., Citizens Advice, courts), and provide explanations in line with financial regulations and data protection laws. Internal Liaison: Collaborate with departments to support debt recovery and advise on financial impacts. Payment Processing: Accept and process payments using relevant systems. Court & Enforcement: Represent the council in County Court and liaise with High Court Enforcement Firms for debt recovery. System Support: Assist with i…