Neighbourhood Officer

Neighbourhood Response Officer Borehamwood Temporary Full time Join a leading housing association and make a difference in local communities! We are looking for a Neighbourhood Response Officer to ensure safe, clean, and well-maintained neighbourhoods while supporting residents and tackling tenancy issues. THE ROLE As a Neighbourhood Response Officer, you will be responsible for delivering excellent neighbourhood services and ensuring estates remain great places to live. Carry out regular estate inspections and follow up on fire safety risk assessments Investigate and address tenancy breaches, including anti-social behaviour (ASB) cases Work with residents, community groups, and external agencies to improve neighbourhoods Support vulnerable tenants and assess their need for ongoing tenancy sustainment Conduct property visits, tenancy sign-ups, and assignments Represent the organisation in court when required and attend evictions or hearings Assist in major incidents and coordinate temporary tenant relocations THE CANDIDATE The ideal candidate will have previous experience in a similar role within housing or neighbourhood services. Strong customer service skills with experience dealing with tenants face-to-face Knowledge of tenancy agreements, h…