Sales Account Assistant in Guildford

Working Hours/Arrangements: 40 hours per week (9am to 6pm), Mondays to Thursdays – office based; Fridays – working from home. Flexible working will be considered (2 WFH days a week) following completion of probational period.

Salary Range: £35,000 per annum. Commission: £35,000 per annum. OTE: £70,000 per annum.

Location: Guildford office – 2000 Cathedral Square, Cathedral Hill, Guildford GU2 7YL

Reporting to: Lewis Payne – Director, New Business

Job brief: As an Account’s Assistant (AA), you will be working in partnership with our sales team in supporting current and new customers with the aim of strengthening our existing relationships, managing project workflows, making strategic decisions to strengthen our position in the market to support the growth of one of our most exciting verticals! In this role, you will work with global IT/technology leadership, CTOs and heads of information technology departments, providing support and value to their day-to-day operation and mission critical infrastructure projects.

The Account Assistant will be responsible for helping ensure that the key accounts within their vertical continue to grow and remain happy and supported with their partnership with Servers.com. An ability to foster, build and maintain strategic relationships to understand and record Servers.com’s impact on outcomes and results. To ensure ongoing satisfaction to aid growth and contract renewals with customers.

• Work alongside our sales team, driving and supporting their strategy for new business acquisition, customer growth and retention.
• Plan and prioritise personal sales activities and customer contact to meet and exceed required daily sales activities.
• Maintain a 3x transparent pipeline in Salesforce.
• Working in conjunction with multiple internal stakeholders across the business including leadership, solution architects, procurement, and others to make both tactical and strategic decisions.
• Customer visit and international travel when necessary.
• Utilisation of CRM (Salesforce) in the recording of key customer interactions and data points including reporting to reinforce strategy and business case generation.
• Working with the Marketing Team to create brand awareness and maximise the impact of the company social media presence to strengthen our presence in your industry.

What we ask:

• 2+ years sales or account management experience.
• B2B Sales experience within the IaaS/Technology industries is preferable.
• Strong interpersonal communication skills and ability to achieve set goals and deadlines.
• Ability to gather meaningful decision-maker intelligence, obsess over customer needs, and go the extra mile for insight and understanding.
• A clear and effective communicator across all platforms.
• Project management experience preferred.
• Target driven with a real drive to succeed with a want to play a big part in a dynamic and ambitious company’s growth.
• Desire to play a big part in the growth of our sales department over the next 5 + years!
• Live in commutable distance to Guildford.

What we offer:

• Base salary range: £35,000 per annum.
• Commission Range: £35,000 per annum (Double OTE).
• Pension contribution: 5% of the salary.
• Private healthcare: Once probation period is passed.
• Embrace parenthood with 18 weeks generous paid leave after completion of 1.5 years ‘continuous service’.
• 28 annual leave days plus all Bank Holidays in each holiday year in England and Wales.
• 10 days working from anywhere in the world following completion of probationary period.
• Development and coaching programs with the likes of My Sales Coach.
• Lunches provided when working from the office.
• Casual dress code.
• Friendly, light-hearted company culture, with a huge drive to win together as a team.
• You’ll be kitted out with top of the range tech to use while you work with us!

Servers.com is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.