Subject to formal establishment, Joint Boarding process and single Service (sS) policies, a vacancy will arise for an OF3 to serve as Defence People & Standards (DPS) Corporate Operating Officer (COO) Engagement & Information Manager at MOD Main Building, Whitehall, on FTRS Home Commitment (HC) Terms and Conditions of Service (TaCoS), with an initial proposed start date in January 2027 (or earlier/later, subject to formal establishment and candidate status).
Unit Function:
DPS provides coordination, governance, control, assurance, business management and strategic planning capability.
Position Role:
Operating across DPS and working closely with the Senior Leadership Team (SLT), COO, programme teams, HR and organisational development leads, and communications networks
Responsibilities:
The Engagement & Information Manager leads internal engagement and communication networks across Defence People and Standards, ensuring information is accessible.
The role provides strategic communication and information support to DPS leaders and ensures staff understand organisational priorities, change initiatives and leadership messages. The postholder acts as the principal internal engagement and information specialist within the Run capability.
Communications Strategy and Engagement:
- Develop and maintain DPS internal communications plans
- Support communications relating to transformation and workforce change
- Translate complex issues into accessible messages
- Coordinate communication campaigns
- Support delivery of organisational priorities
Leadership Communications
- Advise leaders on engagement approaches
- Design and deliver town halls
- Coordinate blogs and leadership messaging
- Support Q&A activity
- Develop communication products for senior leaders
Change and Transformation Communications
- Lead communications for organisational design and transformation work
- Coordinate workforce change communications
- Work with programmes and OD leads
- Support organisational engagement activity
Networks, Information and Insight
- Develop communication networks
- Coordinate feedback channels
- Gather employee insight
- Monitor engagement effectiveness
- Support the DPS Knowledge & Information Manager (KIM)
- Recommend improvements
Communications Leadership
- Manage the Communications Channels & Operations Officer
- Maintain communications standards
- Ensure compliance with Government Communications Service (GCS) expectations
- Maintain communication guidance and templates
Dps COO Engagement And Information Manager in London employer: Serve
Joining the team at Northwood HQ as an SO2 IWC Ops Delivery offers a unique opportunity to contribute to the mission of the IWC while enjoying a supportive work culture that values collaboration and professional growth. Employees benefit from structured development pathways, flexible working arrangements, and the chance to engage in high-level strategic operations that directly impact the Joint Force. With a commitment to excellence and a focus on employee well-being, Northwood HQ stands out as an exceptional employer for those seeking meaningful and rewarding careers in defence operations.
