Subject to formal establishment, Joint boarding process and sS policies, a vacancy will arise for an OF3 / OF4 to serve as DefHRS Comms & Engagement Officer at MOD Main Building on FTRS Home Commitment (HC) Terms and Conditions of Service (TaCoS), with an initial proposed start date of 1 January 2027 (or earlier/later, subject to formal establishment and candidate status).
Unit Function:
The Change, Communications and Engagement (CCE) Team coordinates activity and planning for Change and C&E within DefHRS and People Transformation .
Position Role:
Lead the military contribution to the planning, synchronisation and delivery of Communications & Engagement activity across DefHRS within the CCE team.
Responsibilities:
- Develop and maintain military audience segmentation, stakeholder analysis and user-group insights to inform evidence-based C&E planning, prioritisation and engagement activity across Defence.
- Design C&E to influence audience behaviour for adoption of, rather than seek to adapt, Oracle Fusion and future DefHRS services.
- Design effective evaluation methods to ensure C&E remains effective and adaptable.
- Build and sustain strategic relationships with Military Commands, Defence stakeholders, delivery partners and professional user communities to improve collaboration, confidence and engagement.
- Develop and maintain effective relationships with Communications & Engagement practitioners across Defence and government to share insight, coordinate activity and support successful business change and service adoption.
- Provide military representation into DefHRS to deliver operational insight and user advocacy into design and delivery activity.
- Provide C&E advice and analysis to DefHRS senior leaders to ensure informed programme leadership, decision-making, continuous improvement and alignment with wider C&E.
- Act as 1RO/2RO for subordinates and contribute to the Appraisal Reports of other military personnel in CC&E as requested.
DefHRS Comms & Engagement Officer in London employer: Serve
Joining the team at Northwood HQ as an SO2 IWC Ops Delivery offers a unique opportunity to contribute to the mission of the IWC while enjoying a supportive work culture that values collaboration and professional growth. Employees benefit from structured development pathways, flexible working arrangements, and the chance to engage in high-level strategic operations that directly impact the Joint Force. With a commitment to excellence and a focus on employee well-being, Northwood HQ stands out as an exceptional employer for those seeking meaningful and rewarding careers in defence operations.
