| Domestic Considerations: This role is based in Army HQ, Andover. The HQ operates a hybrid working model which will apply to this post. Position Role: SO1 Policy - Owns Army change policy, standards, frameworks and lessons, driving continuous improvement and enabling the CMO as a centre of excellence for change. Responsibilities: 1. Set and maintain Army change management policy, standards and continuous improvement processes. 2. Own the BCM/CMO policy framework, ensuring that change management activity is coherent, repeatable and professionally applied across programmes. 3. Develop and maintain change management toolkits and templates. 4. Systematically capture lessons from BCM-involved change initiatives. 5. Reduce change management bureaucracy whilst maintaining governance and control. 6. Increase change success rates and accelerate benefits realisation by embedding approved improvements into business-as-usual activity. 7. Provide the professional backbone that enables BCMs to use consistent approaches across different programmes and portfolios. 8. Maintain the continuous improvement loop across change management activity, including lessons learnt, retrospectives and iterative refinement. Employer comments: This is a new role and will require a flexible approach until it is fully established. |
CI SO1a (22278) employer: Serve
Joining the team at Northwood HQ as an SO2 IWC Ops Delivery offers a unique opportunity to contribute to the mission of the IWC while enjoying a supportive work culture that values collaboration and professional growth. Employees benefit from structured development pathways, flexible working arrangements, and the chance to engage in high-level strategic operations that directly impact the Joint Force. With a commitment to excellence and a focus on employee well-being, Northwood HQ stands out as an exceptional employer for those seeking meaningful and rewarding careers in defence operations.
