Health and Work Coach - WorkWell Norfolk
Location: Multiple localities across Norfolk - Norwich, North Norfolk, Breckland, Great Yarmouth, South Norfolk & Broadland, and King's Lynn & West Norfolk
Hours: Full and part time roles available
Contract: Fixed term to 31 March 2029 (extension subject to funding), with other contract types depending on the employing organisation
Salary: circa £28,500 pa (pro rata for part time). Depending on the employing organisation, local T&Cs may differ
Leave: Set by the employing organisation
Application Deadline: Wednesday 4th November 2026
Reports to: Local WorkWell Team Lead
About the Role
WorkWell Norfolk is a new countywide service launching in November 2026, helping people with health conditions stay in work, return after sickness absence or move towards suitable employment. It is delivered by a partnership of local organisations led by Future Projects.
As a Health and Work Coach, you will be the main point of contact for participants, providing one-to-one work and health coaching and, with their consent, working with employers on reasonable adjustments and return-to-work plans. This is a non-clinical role.
Key Responsibilities
- Manage a caseload of around 20-25 participants (full time).
- Complete holistic assessments and co-produce Personalised Care Plans with clear goals.
- Support stay-in-work and return-to-work plans, including reasonable adjustments and phased returns.
- Provide employment coaching, including confidence building, CVs, job search and interview preparation.
- Connect participants with clinical, community, employment and specialist support through warm handovers.
- Keep accurate records and *escalate* safeguarding or health concerns through agreed pathways.
About You
- Experience supporting people one-to-one in a coaching, advice or support role.
- Empathetic and non-judgemental, able to build rapport with people from diverse backgrounds.
- Confident discussing health and work, with strong communication and listening skills.
- Organised, with good IT and record-keeping skills.
- Able to work independently and know when to seek advice or *escalate*.
- No formal qualification required, just a willingness to learn.
Where We Are Recruiting
- Future Projects: Norwich, North Norfolk and Breckland.
- Action Community Enterprises CIC (ACE): Great Yarmouth, and South Norfolk & Broadland.
- Community Action Norfolk (CAN): King's Lynn & West Norfolk.
- 8.5 FTE roles across six localities, which may be split into full and part time posts.
Additional Information
- Community, office and remote working, with regular travel within your locality (driving licence desirable).
- Induction and training provided, including Safeguarding.
- Appointment subject to pre-employment checks, including right to work, references and an appropriate DBS check.
All partner organisations are committed to safeguarding and equal opportunities.
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Health And Work Coach in Norwich employer: Serve Talent
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