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- Tasks: Ensure compliance and quality across multiple locations, driving high standards in safety and operations.
- Company: Join Falcon Group, the UK's largest tower crane supplier with a global presence.
- Benefits: Enjoy a competitive salary, pension scheme, company vehicle, and enhanced annual leave.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Make a real impact on safety and quality in a dynamic engineering environment.
- Qualifications: Proven experience in compliance or quality assurance, ideally in engineering or field-based roles.
The predicted salary is between 45000 - 55000 ÂŁ per year.
Job Type: Full‑Time, Permanent
Location: Shipdham, Norfolk
Working Hours: Monday to Friday – 8:00 am to 6:00 pm, with an unpaid half‑hour lunch break.
Salary: AÂŁ45,000.00 to AÂŁ55,000.00 per annum, dependent on experience and skills.
Benefits:
- Pension Scheme
- Death in Service
- Company Vehicle
- Company Mobile Phone
- Enhanced annual leave based on service (first increase of one day after 2 years)
About the Company: Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation operates 400 generators nationwide and Falcon Freight runs a fleet of 37 HGV vehicles supporting both articulated and rigid HIAB cranes.
The Role: The Compliance and Quality Manager will work collaboratively across the Group, taking ownership of depot and field‑based compliance and quality assurance activities. The role involves ensuring that equipment leaving the depots and operating at customer sites meets company standards, manufacturer requirements, and industry best practice. This hands‑on role requires visibility across multiple locations and drives high standards of compliance, safety, and quality throughout the operation.
Key Areas of Responsibility:
- Depot compliance and pre‑dispatch assurance
- Inspection, audit, and quality control
- Safety communication and workforce engagement
- Quality systems and reporting
- Continuous improvement, standards development, and training
What We're Looking For:
Essential Experience & Qualifications:- Proven experience in a compliance, quality assurance, or audit‑focused role, ideally within a depot, engineering, or field‑based environment
- Strong knowledge of compliance, inspection processes, and pre‑dispatch checks
- Experience conducting internal audits, inspections, and quality control activities
- Working knowledge of quality management systems (e.g. ISO 9001) and continuous improvement practices
- Solid understanding of health & safety regulations and workforce engagement in operational environments
- Experience developing and maintaining compliance documentation, reports, and performance records
- Ability to influence and engage operational teams, driving a culture of quality and compliance
- Full UK driving licence (required for travel between depots and customer sites)
- ISO 9001 Internal or Lead Auditor qualification
- Membership of a professional body such as the Chartered Quality Institute (CQI)
- Experience working with manufacturer standards and industry best practice frameworks
- Knowledge of risk management principles
- Experience delivering training and coaching to operational or field‑based teams
- Background in sectors such as plant hire, construction or engineering
- Excellent communication skills and the ability to deliver customer service on projects
- Capacity to work independently and as part of a team with a supportive, collaborative approach
- Strong time‑management, attention to detail and ability to work under pressure
- Commitment to safety and adherence to company procedures
- Positive attitude, good time‑keeping, and a desire to learn and develop
- Strong problem‑solving abilities and a hands‑on approach to tasks
- Strong work ethic and a can‑do attitude
If you have the experience and ambition to match, we'd love to hear from you.
Compliance And Quality Manager in Norwich employer: Serve Talent
Contact Detail:
Serve Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance And Quality Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their compliance and quality standards, and think of examples from your experience that showcase your skills. We want to see how you can fit into their culture!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience in compliance and quality management confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Compliance And Quality Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance and Quality Manager role. Highlight your relevant experience in compliance, quality assurance, and any specific achievements that align with what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance and quality management. Share specific examples of how you've driven improvements in previous roles.
Showcase Your Skills: Don’t forget to highlight your skills that match the job description. Whether it's your knowledge of ISO 9001 or your ability to engage teams, make sure we see how you can contribute to our high standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Serve Talent
✨Know Your Compliance Inside Out
Make sure you brush up on compliance and quality assurance principles, especially those relevant to the engineering and depot environments. Familiarise yourself with ISO 9001 standards and be ready to discuss how you've applied these in your previous roles.
✨Showcase Your Audit Experience
Prepare specific examples of internal audits or inspections you've conducted. Highlight any improvements you implemented as a result. This will demonstrate your hands-on experience and ability to drive compliance and quality standards.
✨Engage with Safety Protocols
Be ready to talk about health and safety regulations you've worked with. Share instances where you’ve successfully engaged teams in safety practices, showing that you can influence a culture of compliance and safety across multiple locations.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you faced challenges in compliance or quality assurance and how you resolved them. This will showcase your problem-solving abilities and hands-on approach, which are crucial for the role.