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- Tasks: Troubleshoot and maintain our innovative delivery robots while supporting their operations in the field.
- Company: Join Serve Robotics, a forward-thinking team revolutionising urban deliveries with cutting-edge technology.
- Benefits: Competitive pay, hands-on experience, and the chance to work with groundbreaking robotics.
- Why this job: Be part of a mission to transform city logistics and reduce traffic congestion.
- Qualifications: 1-3 years in a technical field, with skills in robotics or electronics.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
As a Robotics Field Operations Technician, you’ll play a pivotal role in ensuring the success of our robot fleet through technical maintenance and operational support. This role is onsite in Surrey, BC.
Responsibilities:- Troubleshoot, diagnose, and repair robots using hardware and software tools.
- Monitor and support robots in the field, resolving operational issues.
- Assist with the deployment and retrieval of robots in and out of market areas.
- Conduct component-level and assembly-level testing to identify performance issues.
- Provide feedback to engineering and development teams to refine hardware, software, and operational processes.
- Track, manage, and maintain lab and component inventories.
- Log repair activities in Jira, including photos and videos, to inform hardware and software teams.
- Assist merchants, retail staff, and customers during delivery operations.
- Maintain the cleanliness and appearance of robots to uphold Serve Robotics’ brand image.
- 1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field.
- Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment.
- Experience with software and hardware troubleshooting.
- Familiarity with Jira or similar documentation tools.
- Ability to lift 70 lbs and spend extended periods on your feet.
- Comfortable driving U-Haul-sized vehicles.
- Valid U.S. driver’s license.
- Ability to work weekends and flexible shifts, including mornings and evenings.
- Hands-on experience in robotics or automation systems.
- Familiarity with rapid prototyping, testing, or instrumentation.
- Comfortable riding a bicycle in a city environment.
Robotics Field Operations Technician in London employer: Serve Robotics
Contact Detail:
Serve Robotics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Robotics Field Operations Technician in London
✨Tip Number 1
Get to know the company! Research Serve Robotics and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for hands-on assessments! As a Robotics Field Operations Technician, you might face practical tests. Brush up on your troubleshooting skills and be ready to demonstrate your technical know-how in real-time scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Serve Robotics team and contributing to their innovative vision.
We think you need these skills to ace Robotics Field Operations Technician in London
Some tips for your application 🫡
Show Your Passion for Robotics: When you're writing your application, let your enthusiasm for robotics shine through! We want to see how excited you are about the future of delivery and how you can contribute to our mission at Serve Robotics.
Tailor Your Experience: Make sure to highlight your relevant experience in electro-mechanical systems or robotics. We love seeing how your skills align with what we do, so don’t be shy about showcasing your technical know-how!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Serve Robotics
✨Know Your Tech
Make sure you brush up on your knowledge of robotics and electro-mechanical systems. Familiarise yourself with diagnostic tools like multimeters and oscilloscopes, as well as any software troubleshooting techniques. Being able to discuss these confidently will show that you're ready to tackle the technical challenges of the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've diagnosed and repaired technical issues in the past. Think about specific situations where you had to troubleshoot a problem and what steps you took to resolve it. This will demonstrate your hands-on experience and ability to think on your feet, which is crucial for this position.
✨Understand the Company’s Vision
Get to know Serve Robotics and their mission to revolutionise delivery in urban areas. Be ready to discuss how you can contribute to their goals, especially in terms of improving operational processes and enhancing user experience. Showing that you align with their vision will make you a more attractive candidate.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a malfunctioning robot in the field or how you would assist customers during delivery operations. Think through these scenarios beforehand so you can respond effectively and showcase your operational support skills.
