Mystery Shopper (ID Testing)
Mystery Shopper (ID Testing)

Mystery Shopper (ID Testing)

Lincoln Full-Time No home office possible
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At a Glance

  • Tasks: Conduct audits at various locations and report on ID checks.
  • Company: Serve Legal is a dynamic team focused on compliance and community safety.
  • Benefits: Enjoy flexible hours, competitive pay, travel opportunities, and keep what you buy during audits!
  • Why this job: Perfect for students seeking balance, with varied tasks and career growth potential.
  • Qualifications: Fluent English, strong communication, attention to detail, and time management skills required.
  • Other info: No experience needed; comprehensive training provided. Open to ages 16+, with specific roles for 18-19.

Overview

Serve Legal are recruiting compliance auditors to perform audits at a range of sites. These audits can be at supermarkets, high-street retailers, betting shops and more, with tasks such as making a specific purchase and reporting back on the experience. We have opportunities for anyone aged 16+, but age-verification audits require individuals aged 18–19 for identity checks.

What Does the Job Involve?

As a Compliance Auditor, you will audit various locations, including supermarkets, high-street retailers, and betting shops. Your task is to make a specific purchase, observe whether ID is requested, and report back on the outcome.

Why Join Us?

  • Flexibility: Part-time hours that fit around studies, other commitments, or work. We cover the whole of the UK and Ireland, so you can work from home or during term time.
  • Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and an auditor of the month, plus opportunities for extra income through our \”Refer a Friend\” scheme.
  • Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
  • Varied Work: Each audit presents a new challenge, keeping you engaged and motivated.
  • Career Growth: A supportive environment with personal and professional development; many Area Managers began as auditors.
  • Freebies: Keep what you buy during audits, including groceries up to Β£40, on us.

Eligibility & Age

Age restrictions: opportunities for anyone aged 16+, but age-verification audits are limited to 18–19-year-olds. We also have plenty of non-age-restricted work available.

What We\’re Looking For

  • Fluent in written and spoken English.
  • Excellent time management skills.
  • Strong communication abilities.
  • Keen attention to detail.

No prior experience? No problem. Our dedicated Area Managers provide comprehensive training and mentorship to set you up for success.

Additional Information

Join Serve Legal today and become part of a dynamic team. Perfect for students, individuals on gap years, or anyone balancing multiple responsibilities. We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

For more information, please check out our Glassdoor reviews and welcome video: https://www.glassdoor.co.uk/Overview/Working-at-Serve-Legal-EI_IE1473313.11,22.htm

Apply on our website: https://www.servelegal.co.uk/become-a-serve-legal-auditor/

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Mystery Shopper (ID Testing) employer: Serve Legal

Serve Legal is an excellent employer for those seeking a flexible part-time role, offering competitive pay and the opportunity to explore various locations across the UK and Ireland. With a strong focus on employee growth, our supportive culture encourages personal and professional development, making it an ideal choice for students and individuals balancing multiple commitments. Plus, enjoy the added benefit of keeping what you purchase during audits, ensuring a rewarding experience every step of the way.
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Contact Detail:

Serve Legal Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Mystery Shopper (ID Testing)

✨Tip Number 1

Familiarise yourself with the types of locations you'll be auditing. Visit supermarkets, high-street retailers, and betting shops beforehand to understand their layout and customer service approach. This will help you feel more confident during your audits.

✨Tip Number 2

Practice your communication skills! As a Compliance Auditor, you'll need to report back on your findings clearly and concisely. Consider role-playing scenarios with friends or family to enhance your ability to articulate your observations.

✨Tip Number 3

Develop a keen eye for detail by observing your surroundings in everyday situations. Take note of how staff interact with customers and whether they ask for ID. This practice will sharpen your observational skills, which are crucial for this role.

✨Tip Number 4

Network with current or former auditors if possible. They can provide valuable insights into the role and share tips on how to excel. Engaging with others in the field can also give you a sense of the company culture at Serve Legal.

We think you need these skills to ace Mystery Shopper (ID Testing)

Fluency in written and spoken English
Excellent time management skills
Strong communication abilities
Keen attention to detail
Ability to follow instructions
Adaptability to different environments
Basic understanding of compliance regulations
Report writing skills
Customer service orientation
Problem-solving skills

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand what being a Compliance Auditor entails. Familiarise yourself with the responsibilities, such as conducting audits and reporting findings, to tailor your application accordingly.

Highlight Relevant Skills: In your CV and cover letter, emphasise skills that align with the job description, such as strong communication abilities, attention to detail, and time management. Use specific examples to demonstrate these skills in action.

Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in the position and how your background makes you a suitable candidate.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Serve Legal

✨Understand the Role

Make sure you fully grasp what a Compliance Auditor does. Familiarise yourself with the tasks involved, such as making purchases and reporting on ID checks. This will help you answer questions confidently.

✨Showcase Your Communication Skills

Since strong communication abilities are essential for this role, be prepared to demonstrate your skills during the interview. Practice clear and concise responses, and don’t hesitate to ask clarifying questions if needed.

✨Highlight Attention to Detail

As a Compliance Auditor, keen attention to detail is crucial. Prepare examples from your past experiences where you successfully noticed important details or discrepancies, showcasing your ability to focus on the finer points.

✨Emphasise Flexibility and Time Management

This role offers part-time flexibility, so be ready to discuss how you manage your time effectively. Share any experiences where you balanced multiple commitments, demonstrating that you can adapt to varying schedules.

Mystery Shopper (ID Testing)
Serve Legal
Location: Lincoln
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