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- Tasks: Conduct audits at various locations and report on ID checks.
- Company: Serve Legal is a dynamic company focused on compliance and community safety.
- Benefits: Enjoy flexible hours, competitive pay, travel opportunities, and keep what you buy during audits!
- Why this job: Perfect for students seeking part-time work with growth potential and engaging challenges.
- Qualifications: Fluent English, strong communication skills, and attention to detail; no experience needed!
- Other info: Open to ages 16+, with comprehensive training provided.
Serve Legal are recruiting compliance auditors to perform audits to a range of sites. These audits can be to supermarkets, high-street retailers, betting shops and more, making a specific purchase then reporting back on the experience. We have opportunities for anyone aged 16+, but particularly require 18 and 19 year olds for age-verification audits, which involve buying age-restricted products and reporting if ID was requested.
Are you looking for a flexible part-time role that fits around your schedule? Serve Legal is seeking enthusiastic individuals to join our team as Compliance Auditors. This is a part-time, flexible role, which is ideal to fit around other work or education. Pay is calculated on a per-audit basis, estimated to align with a Real-Living-Wage hourly rate, with audits being allocated as a ‘batch’ which are nearby to each other. There is no obligation to complete work consistently or regularly, and our Area Managers liaise with Auditors to allocate suitable work, accounting for other commitments and travel limitations.
What Does the Job Involve? As a Compliance Auditor, you\’ll audit various locations, including supermarkets, high-street retailers, and betting shops. Your task? Make a specific purchase, see if you are asked for ID and report back.
Why Join Us?
- Flexibility: Part-time hours mean you can balance work, studies, or other commitments effortlessly. We cover the whole of the UK and Ireland, so you can work if you are at home or during term time!
- Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and auditor of the month and opportunities for extra income through our \’Refer a Friend\’ scheme.
- Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
- Varied Work: Each audit presents a new challenge, ensuring you\’re engaged and motivated every step of the way.
- Career Growth: Our supportive environment embraces personal and professional development. Many of our Area Managers began their journey as auditors like you!
- Freebies: Keep what you buy during audits, including grocery shops up to £40, on us!
Age Restrictions
We have opportunities for anyone aged 16+, but our age verification audits can only be completed by 18-19-year-olds. We have plenty of non-age-restricted work as well!
What We\’re Looking For:
- Fluent in written and spoken English.
- Excellent time management skills.
- Strong communication abilities.
- Keen attention to detail.
No prior experience? No problem! Our dedicated Area Managers will provide comprehensive training and mentorship to set you up for success.
Join Serve Legal today and become part of a dynamic team. Perfect for students, individuals on gap years, or anyone balancing multiple responsibilities. We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.
For more information, please check out our Glassdoor reviews and welcome video: https://www.glassdoor.co.uk/Overview/Working-at-Serve-Legal-EI_IE1473313.11,22.htm https://youtu.be/FBVGBj2LXdA
Apply on our website: https://www.servelegal.co.uk/become-a-serve-legal-auditor/
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Mystery Shopper (ID Testing) employer: Serve Legal
Contact Detail:
Serve Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mystery Shopper (ID Testing)
✨Tip Number 1
Familiarise yourself with the types of locations you'll be auditing. Visit supermarkets, high-street retailers, and betting shops beforehand to understand their layout and customer service approach. This will help you feel more confident during your audits.
✨Tip Number 2
Practice your communication skills! As a Compliance Auditor, you'll need to report back on your experiences clearly and concisely. Consider role-playing scenarios with friends or family to enhance your ability to articulate your findings.
✨Tip Number 3
Pay attention to detail in everyday situations. Start observing how staff interact with customers and how they handle ID checks. This will not only prepare you for the role but also demonstrate your keen attention to detail during the application process.
✨Tip Number 4
Network with current or former auditors if possible. They can provide valuable insights into the role and share tips on what makes a successful auditor. This could give you an edge in understanding the expectations and culture at Serve Legal.
We think you need these skills to ace Mystery Shopper (ID Testing)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Compliance Auditor entails. Familiarise yourself with the responsibilities, such as conducting audits and reporting findings, to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasise skills that align with the job description, such as strong communication abilities, attention to detail, and time management. Use specific examples to demonstrate these skills in action.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role. Mention why you want to work for Serve Legal and how your background makes you a suitable candidate. Keep it concise and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Compliance Auditor.
How to prepare for a job interview at Serve Legal
✨Show Your Enthusiasm
Make sure to express your excitement about the role of a Mystery Shopper. Companies like Serve Legal appreciate candidates who are genuinely interested in the job and its responsibilities.
✨Demonstrate Attention to Detail
Since the role involves auditing and reporting, highlight any experiences where you've had to pay close attention to details. This could be from previous jobs, studies, or even personal projects.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations as a Mystery Shopper. Think about scenarios where you might need to report on ID checks or customer service, and prepare your responses.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company culture, training processes, or what a typical audit looks like. This shows your interest and helps you gauge if the role is right for you.
