At a Glance
- Tasks: Be the bridge between business needs and development teams, managing product backlogs and leading sprints.
- Company: Serve Legal, a top provider of ID and compliance testing services in the UK and Ireland.
- Benefits: Salary up to £58,000, 10% performance bonus, fully remote work with travel compensation.
- Other info: Work in a dynamic environment with opportunities for professional growth and innovation.
- Why this job: Join a recognised company driving operational efficiency and making a real impact in compliance standards.
- Qualifications: Experience as a Product Owner or similar role, with strong stakeholder management skills.
The predicted salary is between 50000 - 58000 £ per year.
Company Description
Serve Legal is a leading provider of ID and compliance testing services, supporting businesses across the UK and Ireland in maintaining the highest compliance standards. Trusted by national retailers, leisure operators, and sports broadcasters for nearly two decades, Serve Legal delivers highly accurate audits that drive operational efficiency and protect revenue and reputation. Renowned for service excellence and innovative solutions, the company empowers clients to exceed regulatory requirements while improving customer experience. Recognized with multiple business awards, Serve Legal continues to provide actionable insights and support for continuous operational improvement.
Salary: £50,000-£58,000 dependent on experience
10% annual performance bonus
Fully remote role, 1-2 days per month of meeting with the team, this travel is fully compensated
Reports to Technology Director
About the role
- You'll be the main link between our business teams and our outsourced development team — translating what the business needs into clear, actionable work.
- You'll own and manage our product backlog: writing user stories, setting priorities, and making sure the right things get built in the right order.
- You'll lead the handover of new product prototypes from our Innovation Hub into live production systems.
- You'll run sprint ceremonies (planning, reviews, retrospectives) and keep delivery on track.
- You'll build trusted relationships across Sales, Operations and senior leadership — keeping everyone informed and aligned.
What we're looking for — must haves
- Experience as a Product Owner, Business Analyst or Digital Product Manager
- Proven experience working with and influencing senior stakeholders — up to and including director or C-suite level
- A track record of taking prototypes or pilots through to live production — not just handing off, but owning the transition
- Experience working with core operational platforms — systems that real teams rely on day-to-day, not just internal tools
- Must-have criteria are non-negotiable — please only apply if you meet all four.
Desirable
- Background in a TIC (Testing, Inspection and Certification), compliance, audit or similarly regulated industry
- Comfortable managing a product backlog in an Agile or Scrum environment
- Able to write clear user stories and acceptance criteria that a dev team can actually act on
- Experience managing outsourced or third-party development teams
- Agile or Scrum certification (CSPO, PSPO or similar)
- Familiarity with field operations or property management platforms
- Experience in retail, hospitality or consumer-facing regulated sectors
Product Owner in Crawley employer: Serve Legal
Serve Legal is an exceptional employer, offering a fully remote Product Owner role that promotes work-life balance while fostering a culture of collaboration and innovation. With competitive salaries, performance bonuses, and opportunities for professional growth, employees are empowered to make impactful contributions in a supportive environment. The company's commitment to excellence and continuous improvement ensures that team members are not only valued but also equipped to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Product Owner role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to product ownership. We recommend doing mock interviews with friends or using online platforms to get comfortable articulating your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your skills through real-life examples! When discussing your experience, focus on specific projects where you’ve successfully managed product backlogs or led teams. We want to see how you’ve made an impact, so don’t hold back!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Product Owner position!
We think you need these skills to ace Product Owner in Crawley
Some tips for your application 🫡
Show Us Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Product Owner with us at Serve Legal. Share your experiences and how they align with our mission to maintain high compliance standards.
Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Highlight your experience as a Product Owner or in similar positions, and don’t forget to mention any relevant projects where you’ve successfully managed product backlogs or worked with senior stakeholders.
Be Clear and Concise:We appreciate clarity! When writing your user stories or describing your past experiences, keep it straightforward. Use bullet points where possible to make it easy for us to see your key achievements and skills that match what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Serve Legal and what we stand for!
How to prepare for a job interview at Serve Legal
✨Know Your Product Backlog
Make sure you understand the concept of a product backlog inside out. Be ready to discuss how you would prioritise tasks and write user stories that are clear and actionable. This will show your potential employer that you can effectively manage the product lifecycle.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've influenced senior stakeholders in previous roles. Highlight specific situations where your communication skills made a difference. This is crucial for the role, so be ready to demonstrate your ability to build trusted relationships across various teams.
✨Familiarise Yourself with Agile Methodologies
Brush up on Agile and Scrum principles, especially if you have certifications like CSPO or PSPO. Be prepared to discuss how you've run sprint ceremonies and kept projects on track. This will help you stand out as someone who can seamlessly integrate into their existing processes.
✨Understand the Industry Context
Research Serve Legal and the compliance testing industry. Knowing their services and how they empower clients will allow you to tailor your answers and show genuine interest. This knowledge can set you apart from other candidates who may not have done their homework.
