At a Glance
- Tasks: Engage with senior decision-makers and create meaningful conversations to drive sales.
- Company: Fast-growing customer experience provider with a dynamic team culture.
- Benefits: £30K base salary, uncapped commission, hybrid working, and exciting team socials.
- Other info: Join a tight-knit team focused on innovation and real business solutions.
- Why this job: Accelerate your sales career in a supportive environment with clear progression opportunities.
- Qualifications: Self-starter with strong communication skills; previous sales experience is a plus.
The predicted salary is between 30000 - 30000 £ per year.
Serve First CX is a fast-growing customer experience (CX) provider, backed by £4.6M in growth funding. We partner with some of the UK's best-known brands across retail, hospitality, leisure, facilities management, and healthcare helping them deliver operational excellence, retain customers, and grow revenue.
This role will focus on our soon-to-be-launched Client Connect - a digital business reviews platform for enterprise B2B companies. We help clients reduce churn and unlock growth opportunities by transforming quarterly business reviews (QBRs) and ongoing feedback into actionable insights.
This isn't high-volume, generic telesales. You'll be speaking with senior operators across enterprise and multi-site businesses about real commercial challenges.
What you'll be doing:
- Prospecting and engaging with senior decision-makers (Operations Directors, CX Leaders, HR Directors, Marketing Managers) across multiple industries.
- Running multi-touch outreach campaigns (calls, LinkedIn, email, voicemail) to create meaningful conversations.
- Qualifying leads against our ideal customer profile (ICP) and booking discovery calls for Account Executives.
- Using HubSpot to track activity, manage pipelines, and refine outbound sequences.
- Being the first point of contact for prospects creating curiosity and excitement about our solutions.
Proven tech & innovation: Alongside Client Connect, our ecosystem includes AI-powered next-gen feedback terminals, AuditPro:360, mystery shopping and Helpdesk solutions tools that solve real business problems, fast.
Clear career path: High performers can progress to Account Executive roles within 18 months.
Culture: A tight-knit team that thrives on energy, curiosity, and accountability - no micromanagement, just the support to win.
What we're looking for:
- A self-starter hungry to build a sales career.
- Confident, articulate communicator with a consultative approach.
- Resilient, target-driven, and comfortable with high outbound activity (30 to 50 quality calls a day).
- Curious about business problems, you lead with the prospects' pain points, not the product.
- Previous SDR, telesales, or customer-facing experience is ideal, but we're open to graduates or career changers with the right mindset.
What success looks like:
- Maintaining consistent activity levels across calls, LinkedIn, and email.
- Building relationships with our Dream 500 target accounts.
- Contributing directly to Serve First CX's growth as we scale into new sectors.
£30K base salary + uncapped commission. Hybrid working (office 2-3 days per week after training). Quarterly team socials and incentives. Clear progression opportunities in a high-growth scale-up.
If you're hungry to learn fast, develop world-class sales skills, and join one of the UK's fastest-growing CX innovators - we'd love to hear from you.
Sales Development Representative (SDR) in Milton Keynes employer: Serve First Limited
Serve First CX is an exceptional employer for those looking to thrive in a dynamic sales environment. With a strong focus on employee growth, we offer clear career progression opportunities, including the potential to advance to Account Executive roles within 18 months. Our vibrant work culture fosters energy and accountability, complemented by hybrid working arrangements and regular team socials, making it an ideal place for ambitious individuals to develop their skills while contributing to our exciting journey in the customer experience sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative (SDR) in Milton Keynes
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Representative (SDR) at Serve First Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Serve First Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Representative (SDR). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Representative (SDR) in Milton Keynes
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Serve First Limited:When writing your cover letter, make sure to tailor your message specifically for Serve First Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Serve First Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Serve First Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Serve First Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Serve First Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
