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For Companies At a Glance
- Tasks: Shape user experiences and optimise B2B workflows with innovative design.
- Company: Fast-moving startup transforming customer feedback into actionable insights.
- Benefits: Competitive salary, hybrid work, generous holiday, and a budget for tools.
- Why this job: Own the product experience and make a real impact in a dynamic environment.
- Qualifications: 5+ years in B2B SaaS design, strong UX research skills, and Figma mastery.
- Other info: Join a small team where your contributions directly influence the product.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Serve First is a fast-moving, well-funded startup turning customer feedback into live dashboards and AI-driven alerts. 2025 roadmap: overhaul user journeys, add a design system, and launch new AI-powered workflows. You’ll own the end-to-end product experience and iterate fast—low bureaucracy, maximum autonomy.
What You’ll Do
- Shape end-to-end UX. Map and optimize critical B2B workflows (survey creation, analytics, alerting). Product journey maps, wireframes, and interactive prototypes.
- Own the design system. Define UI patterns, components, and accessibility rules in Figma; partner with engineering for pixel‑perfect implementation.
- Drive user research. Plan and run interviews, usability tests, and feedback sessions with enterprise customers; translate insights into actionable design changes.
- Iterate relentlessly. Ship small, test, and improve. Use data (Heap, GA, in-app analytics) and qualitative feedback to refine flows.
- Collaborate cross‑functionally. Work side‑by‑side with Product, Backend, and Frontend teams; clarify requirements, hand off specs, review builds.
- Leverage AI wisely. Use AI design/copy tools to accelerate work, but validate everything—you own the outcome.
- Document everything. Keep flows, components, and rationale well documented for the distributed team.
Must Haves
- 5+ years designing complex B2B SaaS products (dashboards, workflows, admin interfaces).
- Portfolio that shows user‑centred process from research prototypes to shipped UI.
- Strong UX research chops: interviews, surveys, usability tests, heuristic reviews.
- Mastery of Figma (or Sketch/Adobe XD/etc.) and prototyping tools.
- Comfortable working with design systems and handing off to React engineers.
- Solid grasp of accessibility (WCAG) and responsive design principles.
- Excellent written & verbal communication—async first.
Nice to Haves
- Experience with customer‑feedback/survey or analytics platforms.
- Familiarity with React component libraries (Storybook, Chakra, MUI, etc.).
- Motion/interaction design skills (Lottie, Framer Motion).
- Basic HTML/CSS to tinker directly in code.
What We Offer
- Competitive salary
- Hybrid in Milton Keynes, at least 2 days a week
- Standard UK pension, 20 days holiday + public holidays.
- Generous kit & software budget.
- Small team = direct impact on the product experience.
UX / UI Product Designer in Milton Keynes employer: Serve First CX
Contact Detail:
Serve First CX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX / UI Product Designer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to folks in the UX/UI space, especially those who work at startups. Attend meetups or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that demonstrate your user-centred design process. When you get an interview, bring it along and be ready to discuss your thought process behind each piece.
✨Tip Number 3
Prepare for interviews by practising common UX/UI questions and scenarios. Think about how you’d tackle specific challenges, like optimising workflows or conducting user research. The more you can showcase your problem-solving skills, the better!
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight how your skills align with our mission of turning customer feedback into actionable insights. Let’s make great products together!
We think you need these skills to ace UX / UI Product Designer in Milton Keynes
Some tips for your application 🫡
Showcase Your Portfolio: Make sure to include a link to your portfolio that highlights your user-centred design process. We want to see how you've taken projects from research to shipped UI, so pick your best work and let it shine!
Tailor Your Application: When applying, tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing how your background aligns with our needs, so don’t hold back on those relevant details!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and structure your thoughts well. We appreciate good communication, especially since we work asynchronously, so make every word count.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Serve First!
How to prepare for a job interview at Serve First CX
✨Know Your Portfolio Inside Out
Make sure you can talk confidently about every piece in your portfolio. Highlight the user-centred design process you followed, from research to final UI. Be ready to discuss specific challenges you faced and how you overcame them.
✨Understand Their Product and Users
Before the interview, dive deep into Serve First's product and its users. Familiarise yourself with their dashboards and workflows. Think about how you would approach optimising these experiences and be prepared to share your ideas during the interview.
✨Showcase Your UX Research Skills
Be ready to discuss your experience with user research methods like interviews and usability tests. Prepare examples of how you've translated insights into actionable design changes. This will demonstrate your strong UX chops and ability to iterate based on feedback.
✨Collaborate and Communicate Effectively
Since this role involves working closely with cross-functional teams, practice articulating your design decisions clearly. Highlight your experience in collaborating with engineers and product teams, and be ready to discuss how you ensure pixel-perfect implementation.
