Serve First CX is seeking a proactive coordinator to oversee our mystery shopper database and ensure timely, accurate delivery of programmes. Reporting to the Operations Manager, you will manage shopper queries, allocate visits, and liaise with shoppers, validators and finance to keep workflows smooth.
The role requires strong organisation, clear communication, and the ability to work onsite in Milton Keynes for at least 3 days per week, with onboarding conducted onsite.
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Mystery Shopping Programs Lead in Milton Keynes employer: Serve First CX
Serve First CX is an exceptional employer for a Sales Operations Specialist, offering a dynamic and collaborative work environment where your contributions directly influence revenue decisions. With a strong focus on employee growth, you will have the opportunity to build the reporting and enablement function from the ground up while working with advanced tools like HubSpot and Claude. The company prides itself on its performance-driven culture, ensuring that every team member has the resources and support needed to thrive in their role.
