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For Companies At a Glance
- Tasks: Lead sales strategies and drive revenue growth in a fast-paced environment.
- Company: Join Serve First CX, a dynamic scale-up revolutionising customer experience.
- Benefits: Attractive salary, performance bonuses, hybrid work, and career advancement opportunities.
- Other info: Exciting opportunity to shape the future of a growing SaaS company.
- Why this job: Be a key player in transforming customer experience for major brands.
- Qualifications: Proven sales leadership experience and a passion for driving results.
The predicted salary is between 80000 - 95000 £ per year.
Location: Milton Keynes (Hybrid)
Salary: £80,000–£95,000 base
OTE: £120,000–£150,000
Reporting to: CEO
About Serve First CX
Serve First CX is a fast-growing customer experience and operational intelligence platform helping multi-site organisations understand what is really happening on the frontline — and act on it fast. Our AI-powered platform brings together real-time feedback, audits, helpdesk, mystery shopping data, and CX analytics into a single decision-grade intelligence layer used by boards, operators, and frontline leaders. Following recent investment, we are accelerating growth across retail, hospitality, facilities management, healthcare, and franchised businesses. Founder-led sales has delivered strong product-market fit. The next step is building a scalable, high-performance commercial engine. This role is central to that transition.
Why This Role Exists
This is a senior commercial leadership hire. We are looking for a hands-on senior sales leader to own and scale revenue across new business, retention, and expansion.
Senior Sales Manager employer: Serve First CX Limited
Contact Detail:
Serve First CX Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Senior Sales Manager role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their product, market position, and competitors. This will not only impress your interviewers but also help you tailor your answers to show how you can drive revenue and growth.
✨Tip Number 3
Showcase your achievements! When discussing your past experiences, focus on quantifiable results. Use numbers to highlight how you've driven sales, improved customer retention, or expanded business — this is what will catch the eye of hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us scale our commercial engine. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Senior Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Manager role. Highlight your relevant experience in customer experience and operational intelligence, and don’t forget to showcase your achievements in scaling revenue.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for Serve First CX. Share your passion for customer experience and how your leadership style aligns with our mission.
Showcase Your Results: We love numbers! When detailing your past roles, include specific metrics that demonstrate your success in sales. Whether it’s revenue growth or client retention rates, let us see the impact you’ve made.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Serve First CX Limited
✨Know Your Numbers
As a Senior Sales Manager, you'll need to demonstrate your understanding of sales metrics and KPIs. Brush up on your past achievements, like revenue growth percentages or client retention rates, and be ready to discuss how you can replicate that success at Serve First CX.
✨Understand the Product Inside Out
Familiarise yourself with Serve First CX's platform and its unique selling points. Be prepared to discuss how the AI-powered features can benefit potential clients in various sectors. Showing that you understand the product will impress the interviewers and show your commitment.
✨Showcase Leadership Skills
This role is all about leading a team and driving results. Prepare examples of how you've successfully led teams in the past, particularly in scaling revenue or improving customer experience. Highlight your hands-on approach and how you motivate others to achieve their targets.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company's growth plans and challenges. This shows your genuine interest in the role and helps you assess if Serve First CX is the right fit for you. Think about what you want to know regarding their commercial strategy and team dynamics.