At a Glance
- Tasks: Drive sales of innovative customer experience solutions and collaborate with leadership.
- Company: Join a fast-growing company transforming businesses through exceptional customer experiences.
- Benefits: Competitive salary, uncapped commission, flexible working, and generous benefits.
- Other info: Work in a dynamic environment with opportunities for growth and innovation.
- Why this job: Make a real impact by helping businesses turn feedback into action.
- Qualifications: 3+ years in B2B sales, consultative selling skills, and energy to drive results.
The predicted salary is between 36000 - 60000 £ per year.
Serve First is dedicated to transforming businesses through exceptional customer experience. We help companies act on feedback by turning customer and employee data into AI-generated insights, ready-made action plans, and automated workflows, empowering frontline teams to respond faster, smarter, and more effectively.
We work with multi-site brands across hospitality, retail, leisure, and healthcare, helping them identify what to focus on first and guiding them through meaningful change. Our solutions ensure the next best actions are clear, achievable, and always connected to measurable outcomes.
As a high-performing Account Executive, you will:
- Sell the full Serve First suite: customer satisfaction surveys & feedback solutions, mystery shopping, AI-powered feedback analytics, digital surveys, action planning tools, and advisory services
- Own the sales cycle from prospecting to close, with full autonomy
- Collaborate closely with the Chief Revenue Officer (CRO) on targeting and strategy
- Partner with the Head of Marketing to align campaigns and messaging
- Work hand-in-hand with our SDRs to convert inbound and outbound leads
- Engage senior stakeholders in Operations, Marketing, HR, and CX roles
- Drive revenue through consultative, solution-focused selling that delivers clear business impact
We are looking for someone who:
- Has at least 3 years of B2B sales experience (CX, SaaS, or consultancy sales preferred)
- Thrives in a consultative sales environment and excels with senior-level buyers
- Is motivated by value-driven conversations and solving real business problems
- Brings energy, independence, and commercial acumen to every deal
- Wants to play a part in shaping how customers experience transformation, not just reporting on it
What We Offer:
- Competitive base salary with aggressive, uncapped commission and generous benefits package
- Direct collaboration with the CRO and leadership team
- Flexible, hybrid working culture
- A chance to influence the commercial direction of a fast-growing CX company
- Access to innovative technology that changes how businesses take action on feedback
If you are excited by helping businesses move from analysis to action and want to sell tools that make a real difference, we would love to hear from you.
Account Executive in Milton Keynes employer: Serve First CX Limited
Serve First is an exceptional employer that prioritises a high-trust, values-led culture, making it an ideal place for professionals seeking meaningful and rewarding employment. With a competitive salary, hybrid working options from our Milton Keynes HQ, and dedicated learning and development budgets, we empower our employees to grow and thrive while making a visible impact on our clients' success. Join us in redefining customer experiences and enjoy career progression opportunities in a rapidly growing UK tech startup.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Executive role.
✨Tip Number 2
Practice your pitch! You need to be able to sell yourself just like you would sell Serve First’s solutions. Prepare a short, engaging summary of your experience and how it aligns with the role. Make it memorable!
✨Tip Number 3
Research, research, research! Know everything you can about Serve First and its offerings. This will not only help you in interviews but also show your genuine interest in the company and its mission to transform customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making an impact in the customer experience space.
We think you need these skills to ace Account Executive in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Account Executive role. Highlight your B2B sales experience and any consultative selling you've done, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming customer experiences and how you can contribute to our mission at Serve First.
Showcase Your Achievements:Quantify your successes in previous roles. Whether it's revenue growth or successful campaigns, we want to see how you've made an impact in your past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Serve First CX Limited
✨Know Your Stuff
Before the interview, dive deep into Serve First's offerings. Familiarise yourself with their customer satisfaction surveys, AI-powered analytics, and how they help businesses transform through actionable insights. This knowledge will not only impress but also allow you to speak confidently about how your experience aligns with their needs.
✨Showcase Your Sales Savvy
Prepare to discuss your B2B sales experience in detail. Think of specific examples where you've thrived in consultative sales environments, especially with senior-level buyers. Highlight how you've solved real business problems and driven revenue, as this is key for the Account Executive role.
✨Engage with Energy
Bring your enthusiasm to the table! Serve First values energy and independence, so be sure to convey your passion for transforming customer experiences. Share stories that demonstrate your motivation and how you approach challenges with a positive attitude.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company's direction and culture. Inquire about their strategies for engaging senior stakeholders or how they measure the success of their solutions. This not only shows your engagement but also helps you assess if the company is the right fit for you.
