At a Glance
- Tasks: Design user experiences and optimise B2B workflows with innovative tools.
- Company: Fast-moving startup transforming customer feedback into actionable insights.
- Benefits: Competitive salary, hybrid work, generous holiday, and a budget for tools.
- Other info: Join a small team where your contributions directly shape the product.
- Why this job: Own the product experience and make a real impact in a dynamic environment.
- Qualifications: 5+ years in B2B SaaS design, strong UX research skills, and Figma mastery.
The predicted salary is between 54000 - 66000 £ per year.
Serve First is afastmoving, well funded start up turning customer feedback into live dashboards and AI driven alerts.
2025 roadmap : overhaul user journeys, add a design system, and launch new AI powered workflows.
You’ll own the end to end product experience and iterate fast-low bureaucracy, maximum autonomy.
What you’ll do
Shape end to end UX.
Map and optimise critical B2B workflows (survey creation, analytics, alerting). Product journey maps, wireframes, and interactive prototypes.
Own the design system.
Define UI patterns, components, and accessibility rules in Figma; partner with engineering for pixel perfect implementation.
Drive user research.
Plan and run interviews, usability tests, and feedback sessions with enterprise customers; translate insights into actionable design changes.
Iterate relentlessly.
Ship small, test, and improve. Use data (Heap, GA, in-app analytics) and qualitative feedback to refine flows.
Collaborate cross functionally.
Work side‑by‑side with Product, Backend, and Frontend teams; clarify requirements, hand off specs, review builds.
Leverage AI wisely.
Use AI design/copy tools to accelerate work, but validate everything -you own the outcome.
Document everything.
Keep flows, components, and rationale well documented for the distributed team.
- Must Haves
- 5+years designing complex
B2B Saa S products (dashboards, workflows, admin interfaces).
- Portfolio that shows user-centred process from research prototypes shipped UI.
- Strong
UX research chops: interviews, surveys, usability tests, heuristic reviews.
- Mastery of
- Figma
(or Sketch/Adobe XD/etc) and prototyping tools.
- Comfortable working with design systems and handing off to React engineers.
- Solid grasp of accessibility (WCAG) and responsive design principles.
- Excellent written & verbal comms-async first.
- Nice to Haves
- Experience with customer feedback / survey or analytics platforms.
- Familiarity with React component libraries (Storybook, Chakra, MUI, etc.).
- Motion/interaction design skills (Lottie, Framer Motion).
- Basic HTML/CSS to tinker directly in code.
What We Offer
- Competitive salary
- Hybrid in Milton Keynes, at least 2 days a week
- Standard UK pension, 20days holiday + public holidays.
- Generous kit & software budget.
- Small team = direct impact on the product experience.
- #J-18808-Ljbffr
UX / UI Product Designer in Milton Keynes employer: Serve First CX Limited
Serve First is an exceptional employer for UX/UI Product Designers, offering a dynamic startup environment in Milton Keynes where innovation thrives. With a focus on autonomy and minimal bureaucracy, employees can make a direct impact on product development while enjoying competitive salaries, generous holiday allowances, and a supportive team culture that fosters professional growth and collaboration.
