At a Glance
- Tasks: Lead strategic sales cycles and transform enterprise workflows with AI automation.
- Company: Join Serval, an innovative AI-native automation platform trusted by top companies.
- Benefits: Competitive salary, growth opportunities, and a fun, innovative culture.
- Other info: Be part of a rapidly growing startup backed by leading investors.
- Why this job: Shape the future of AI in enterprises and make a real impact.
- Qualifications: 10+ years in B2B SaaS sales with expertise in complex sales cycles.
Who We Are
Serval is an AI-native automation platform transforming how enterprises operate.
We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software.
Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows.
Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage.
What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation.
Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
Role Overview
As a Strategic Account Executive, you’ll own Serval’s largest and most strategic opportunities.
You’ll lead complex, multi-threaded sales cycles with IT, Security, and Operations executives — often across multiple regions or business units — to help enterprises transform their workflows through AI automation.
You’ll collaborate closely with our founders and product team to shape Serval’s enterprise motion, influence roadmap priorities, and define what “AI-powered IT” looks like at scale.
This is a rare opportunity to help build a category-defining company from the ground up.
- What You’ll Do
- Own the full enterprise sales cycle — from prospecting and stakeholder mapping to close and expansion.
- Develop deep relationships with senior IT, Security, and Operations leaders, becoming a trusted advisor on automation strategy.
- Orchestrate complex buying committees, aligning technical, security, and business stakeholders around Serval’s value proposition.
- Deliver compelling demos and business cases that tie Serval’s AI automation to measurable ROI and efficiency gains.
- Partner with founders, product, and engineering to influence roadmap priorities and ensure seamless enterprise delivery.
- Create repeatable playbooks for Serval’s enterprise motion — deal structure, pricing, and expansion strategy.
- Represent Serval at industry events, conferences, and executive briefings (travel as needed, typically once per quarter).
- What You’ll Need
- 10+ years of full-cycle B2B Saa S sales experience, with consistent top-tier attainment.
- Proven success selling technical or workflow automation platforms to large enterprises (multi-stakeholder, multi-region).
- Expertise running complex, consultative sales cycles (3–9 months) with VP/C-suite buyers in IT, Security, or Operations.
- Skilled in strategic account planning, multi-threading, and executive communication.
- High-agency operator — thrives in unstructured environments and helps define process rather than follow it.
- Exceptional presentation, negotiation, and storytelling skills.
- Based in or willing to work from our San Francisco HQ five days a week, with regular travel to customer sites and events.
- Nice to Have
- Previous experience at high-velocity Saa S companies.
- Experience joining or helping scale an early-stage (Series A - Series D) startup.
- Recognition for top performance — President’s Club, top 10 %, or rapid promotions, etc.
- Familiarity with AI, ITSM, or workflow automation categories.
- Comfort demoing or discussing APIs, integrations, and automation architecture with technical audiences.
Compensation
- The expected On-Target Earnings (OTE) range for this role is $350,000 USD annually, which includes a 50/50 base and variable split.
Actual compensation will depend on experience and skills.
What We Offer
Impact : Be a key player in shaping the success of our product and company.
Growth : Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture : Join a culture that values innovation, ownership, accountability, and fun.
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Strategic Account Executive employer: Serval
At Serval, we pride ourselves on being an exceptional employer that fosters a culture of innovation and ownership. As the first EMEA Recruiter, you'll have the unique opportunity to shape our recruiting strategy from the ground up in a fast-paced, supportive environment, while enjoying growth opportunities alongside our cutting-edge AI platform. With a focus on delivering an outstanding candidate experience and the backing of leading investors, Serval is committed to empowering its employees to make a meaningful impact in the world of automation.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Executive
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Serval or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Serval.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Serval.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Serval that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Strategic Account Executive
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Serval.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Serval and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Serval
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Serval uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
