At a Glance
- Tasks: Guide customer deployments and shape AI strategies while building innovative workflows.
- Company: Join Serval, an AI-native automation platform transforming enterprise operations.
- Benefits: Impactful role with growth opportunities in a fun, innovative culture.
- Other info: Work closely with leading investors and a dynamic team.
- Why this job: Be a key player in shaping AI solutions for top companies.
- Qualifications: Degree in Computer Science or equivalent experience; strong technical and communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Who We Are
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations. At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests - they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering. Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation.
About the team
The Agent Deployment team is a customer-facing technical team, central to how Serval turns product capability into real business outcomes. The org is a family of roles: Deployment Strategists are the primary technical relationship and AI advisor for each customer, partnering with Deployed Software Engineers to build enterprise-grade features and products. Deployment Success Managers own each customer's long-term success, building the systems and motions that scale adoption, expansion, and renewal well past go-live.
Role Overview
As a Deployment Strategist on Serval's Agent Deployment team, you’ll be the primary technical relationship for Serval’s customers: guiding their deployments, advising their AI strategy, and owning their outcomes. You’ll work deeply within Serval’s existing product surface area: building novel workflows, configuring integrations, and shipping bug fixes and product changes yourself. This role is for someone who thrives on execution velocity, moving quickly across multiple engagements at once. You’re at home in ambiguity and bring a strong blend of technical depth, product sense, and customer obsession. And because you sit closest to how customers actually use Serval, you'll directly shape our product roadmap: the workflows and features you build in the field make their way into the core product.
What You’ll Do
- Own customer engagements from pilot through production launch: design and deliver deployments that fit each customer's workflows and scale adoption of Serval.
- Build AI agents: design and build AI agents on Serval's platform that drive real value for customers.
- Advise AI strategy: embed with customers to guide and shape how they adopt and scale AI.
- Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Serval's platform.
- Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.
What You’ll Need
- Degree in Computer Science or a related field, or equivalent hands-on experience.
- 5+ years in a relevant role (product, engineering, consulting, founder).
- Strong communication and relationship management skills, with the ability to translate complex technical concepts for both technical and non-technical stakeholders.
- Hands-on technical ability: reading and troubleshooting production code in customer-facing environments, analyzing code paths, database state, and API requests/responses with infra and browser dev tools.
- Working knowledge of APIs and REST, IAM, and SQL for data analysis.
Nice to Have
- Experience in an early-stage startup environment.
- Experience writing production code.
- Background working with enterprise customers or complex technical sales cycles.
- Familiarity with IT, security, service management, or workflow automation.
What We Offer
- Impact: Be a key player in shaping the success of our product and company.
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
- Culture: Join a culture that values innovation, ownership, accountability, and fun.
Deployment Strategist in London employer: Serval
At Serval, we pride ourselves on being an exceptional employer that fosters a culture of innovation and ownership. As the first EMEA Recruiter, you'll have the unique opportunity to shape our recruiting strategy from the ground up in a fast-paced, supportive environment, while enjoying growth opportunities alongside our cutting-edge AI platform. With a focus on delivering an outstanding candidate experience and the backing of leading investors, Serval is committed to empowering its employees to make a meaningful impact in the world of automation.
StudySmarter Expert Advice🤫
We think this is how you could land Deployment Strategist in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Serval or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Serval.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Serval.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Serval that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Deployment Strategist in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Serval.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Serval and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Serval
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Serval uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
