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For Companies At a Glance
- Tasks: Deliver exceptional customer support and build valuable relationships with clients.
- Company: Leading financial services provider in Telford with a collaborative team culture.
- Benefits: Competitive salary, comprehensive training, and opportunities for career growth.
- Why this job: Make a meaningful impact in the financial services sector while thriving in a supportive environment.
- Qualifications: Strong communication skills and ability to handle customer queries effectively.
- Other info: Join a dynamic team dedicated to exceeding customer expectations.
The predicted salary is between 28800 - 43200 £ per year.
A leading financial services provider in Telford is looking for a Customer Services Advisor to deliver exceptional customer support and build valuable relationships. The ideal candidate will excel in handling customer queries across multiple channels, ensuring accurate and effective resolutions. This permanent role offers a competitive salary, comprehensive training, and the chance to thrive in a collaborative team setting dedicated to exceeding customer expectations. Join us to make a meaningful impact in the financial services sector.
Life & Pensions Client Services Specialist in Telford employer: Servaada - a Wipro Company
Contact Detail:
Servaada - a Wipro Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life & Pensions Client Services Specialist in Telford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute to their goals.
✨Tip Number 2
Practice your customer service skills! Think of common queries you might face in the role and prepare your responses. Role-playing with a friend can help you feel more confident and ready to impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Life & Pensions Client Services Specialist in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can deliver exceptional support, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Life & Pensions Client Services Specialist role. Share specific examples of how you've handled customer queries effectively.
Show Your Passion for Customer Service: In your application, let us know why you love helping customers. We’re looking for someone who genuinely cares about building relationships and exceeding expectations, so share your enthusiasm!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Telford!
How to prepare for a job interview at Servaada - a Wipro Company
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service, especially in the financial sector. Be ready to discuss how you’ve handled customer queries in the past and what strategies you used to ensure effective resolutions.
✨Showcase Your Communication Skills
Since this role involves handling queries across multiple channels, practice articulating your thoughts clearly. Use examples from your previous experiences where you successfully communicated with customers, whether via phone, email, or face-to-face.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific instances where you resolved challenging customer issues. Highlight your thought process and the steps you took to achieve a positive outcome, as this will show your potential employer that you can think on your feet.
✨Research the Company Culture
Familiarise yourself with the company’s values and mission. During the interview, express how your personal values align with theirs and how you can contribute to their goal of exceeding customer expectations.
