At a Glance
- Tasks: Manage governance activities and ensure effective forums for clients.
- Company: Join Servaada, a Wipro company, in the financial services sector.
- Benefits: Competitive salary, generous benefits, and training opportunities.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact on client governance and service quality.
- Qualifications: Experience in governance delivery and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
About Servaada, a Wipro company: Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.
About the Role: The Governance Manager is responsible for managing and delivering governance activities for assigned clients or corporate governance. The role ensures that effective governance forums operate as intended, reporting is accurate and timely, and issues are proactively identified, managed and resolved to support service quality, regulatory assurance and client confidence. The role operates with moderate autonomy, making day‑to‑day governance decisions within agreed frameworks and escalating complex or high‑impact issues as appropriate. Success is measured through high‑quality governance reporting, effective issue management, strong client feedback and timely resolution of audit and regulatory matters.
Your Benefits: As a Governance Manager you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.
Responsibilities:
- Manage and maintain governance frameworks for assigned clients or corporate governance
- Lead governance forums, ensuring agendas, papers, decisions and actions deliver effective outcomes
- Oversee performance monitoring, including SLA and KPI reporting, ensuring accuracy and insight
- Manage governance reporting, MI and action tracking at an operational level
- Identify, manage and resolve governance issues, escalating complex or high‑impact matters appropriately
- Lead incidents, audits and remediation activities within remit, ensuring timely closure
- Build strong client relationships and act as a key governance contact for assigned clients
- Liaise with Risk and Compliance functions to ensure alignment, appropriate escalation and assurance
- Support continuous improvement in governance processes and reporting quality
- Manage, support, coach and develop analysts and junior team members
Essential Skills:
- Strong experience in governance delivery and reporting within a regulated or complex environment
- Proven capability in managing governance forums, actions and reporting cycles
- Strong stakeholder management and communication skills
- Experience overseeing performance metrics, including SLAs and KPIs
- Strong analytical and organisational skills, with attention to detail
- Ability to manage multiple priorities and deliver to deadlines
Desirable Skills & Qualifications:
- Knowledge of the UK regulatory environment, particularly within financial services
- Governance, risk or compliance qualification (or working towards)
- Experience in pensions, life insurance, outsourcing or third‑party service delivery
- Familiarity with governance tools, systems and reporting platforms
- Experience supporting audits and regulatory reviews
Personal Attributes:
- Detail‑oriented, organised and methodical in approach
- Proactive and solution‑focused, with a strong sense of ownership
- Confident communicator, able to engage clients and internal stakeholders effectively
- Collaborative and supportive team member and people manager
- Calm and resilient when managing issues, audits and competing demands
Application of Individual Conduct Rules: Standard of conduct is reasonable under all circumstances relating to Must act with integrity Must act with due skill, care and diligence Must be open and cooperative with the FCA and other regulators Must pay due regard to the interests of customers and treat them fairly Must observe proper standards of market conduct.
Join our team as a Governance Manager and make a meaningful impact in the lives of our clients and beneficiaries. If you have a passion for governance, a thorough understanding of investment services, and a desire to assist customers in their financial journey, we welcome you to apply and be part of our dedicated team.
Equal Opportunities: Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.
Governance Manager in Bristol employer: Servaada - a Wipro Company
At Servaada, a Wipro company, we pride ourselves on being an excellent employer that fosters a collaborative and inclusive work culture. As a Governance Manager, you will benefit from a competitive salary, a generous benefits package, and ample opportunities for professional development in the dynamic financial services sector. Our commitment to employee growth, coupled with our focus on delivering high-quality governance solutions, ensures that you will play a vital role in supporting our clients while advancing your career in a supportive environment.
Contact Details:
Servaada - a Wipro Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Governance Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the governance and financial services sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Servaada and its governance practices. Familiarise yourself with their values and recent projects. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your answers to common governance-related interview questions. Think about your past experiences managing governance frameworks and how you resolved issues. Being able to articulate these clearly will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Servaada. Let’s make this happen together!
We think you need these skills to ace Governance Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Governance Manager role. Highlight your experience in governance delivery and reporting, and don’t forget to mention any relevant qualifications or skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about governance and how your background makes you a perfect fit for Servaada. Be sure to mention specific examples of your achievements in governance.
Showcase Your Stakeholder Management Skills:Since strong stakeholder management is key for this role, make sure to include examples of how you've effectively communicated and built relationships with clients or internal teams in your application.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Servaada - a Wipro Company
✨Know Your Governance Inside Out
Make sure you brush up on governance frameworks and reporting processes relevant to the financial services sector. Familiarise yourself with the UK regulatory environment, as this will show your understanding of the role and its importance.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific governance issues or client interactions. Think of examples from your past experience where you've successfully managed governance forums or resolved complex issues, and be ready to discuss them in detail.
✨Showcase Your Stakeholder Management Skills
Be prepared to talk about how you've built strong relationships with clients and internal stakeholders. Highlight your communication skills and give examples of how you've effectively engaged with different parties to ensure successful governance outcomes.
✨Demonstrate Your Analytical Mindset
Since the role involves performance monitoring and reporting, be ready to discuss how you approach data analysis and reporting cycles. Share any tools or systems you’ve used to track SLAs and KPIs, and how you ensure accuracy and insight in your reports.
