At a Glance
- Tasks: Provide top-notch admin support to financial advisers and ensure smooth operations.
- Company: Join Servaada, Wipro's innovative UK entity in the financial services sector.
- Benefits: Gain valuable experience, work in a dynamic team, and enjoy career progression opportunities.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Good academic record, computer literacy, and strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
Servaada is Wipro's UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider.
Client Services Administration plays an integral role in ensuring that Servaada provides award-winning service. It is currently made up of five teams, each of which process high volumes of instructions ensuring all work is completed right first time, every time. The role is a fixed-term contract for 12 months, providing an excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team.
Key Responsibilities
- Customer Service – Provide award-winning administrative support to Financial Adviser firms migrating and bringing new business.
- Accuracy – Maintain accuracy and accountability in an expanding and fast-paced environment.
- Teamwork – Recognise the importance of working together as a team to maximise team, department, and company results.
- Knowledge - Achieve and actively maintain skills and knowledge of the financial services industry. Focus on sharing knowledge and skills to continue to develop the team and its effectiveness.
- Development - Develop new processes and challenging existing ones to maximise efficiency and accuracy. Focus on personal development to achieve industry and career progression.
- Rules and Regulations – Utilise awareness of FCA regulations and the risks involved within the financial services industry to adhere to company procedures. Working within the relevant Service Level Agreements (SLAs) to exceed industry-standard expectations.
Skills, Qualifications and Experience
- Good academic record.
- Computer literate (Outlook, Word and Excel).
- Excellent interpersonal and communication skills.
- Ability to work well individually and as part of a team.
- Ability to work well under pressure and to tight deadlines.
- Have Wrap platform knowledge and/or experience.
- Understand Model Portfolios.
- Have a high-level understanding of trading (this role does not involve trading but having a high-level understanding would be beneficial).
Application of Individual Conduct Rules
- Standard of conduct is reasonable under all circumstances relating to:
- Must act with integrity.
- Must act with due skill, care and diligence.
- Must be open and cooperative with the FCA and other regulators.
- Must pay due regard to the interests of customers and treat them fairly.
- Must observe proper standards of market conduct.
Servaada is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.
Client Services Administrator in Bath employer: Servaada - a Wipro Company
Servaada, a Wipro company, is an exceptional employer that prioritises employee growth and development within the dynamic financial services sector. With a strong focus on teamwork and customer service, employees benefit from a supportive work culture, competitive salaries, and a generous benefits package, all while being part of a company committed to diversity and inclusion. This role offers the opportunity to lead a motivated team, drive meaningful change, and enhance your skills in a fast-paced environment.
Contact Details:
Servaada - a Wipro Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator in Bath
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Servaada - a Wipro Company. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Services Administrator in Bath
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Servaada - a Wipro Company.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Servaada - a Wipro Company's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Servaada - a Wipro Company
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Servaada - a Wipro Company.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Servaada - a Wipro Company will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Servaada - a Wipro Company employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.