At a Glance
- Tasks: Provide award-winning admin support to financial advisers and ensure accuracy in a fast-paced environment.
- Company: Servaada, Wipro's UK entity, committed to diversity and inclusion.
- Benefits: Gain significant experience, develop skills, and enjoy a dynamic team atmosphere.
- Other info: Fixed-term contract with opportunities for personal and career development.
- Why this job: Make a meaningful impact while learning about the financial services industry.
- Qualifications: Good academic record, computer literacy, and strong communication skills.
The predicted salary is between 43335 - 52965 £ per year.
Servaada is Wipro's UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider.
Client Services Administration plays an integral role in ensuring that Servaada provides award-winning service. It is currently made up of five teams, each of which process high volumes of instructions ensuring all work is completed right first time, every time. The role is a fixed-term contract for 12 months, providing an excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team.
Key Responsibilities
- Customer Service – Provide award-winning administrative support to Financial Adviser firms migrating and bringing new business.
- Accuracy – Maintain accuracy and accountability in an expanding and fast-paced environment.
- Teamwork – Recognise the importance of working together as a team to maximise team, department, and company results.
- Knowledge - Achieve and actively maintain skills and knowledge of the financial services industry. Focus on sharing knowledge and skills to continue to develop the team and its effectiveness.
- Development - Develop new processes and challenging existing ones to maximise efficiency and accuracy. Focus on personal development to achieve industry and career progression.
- Rules and Regulations – Utilise awareness of FCA regulations and the risks involved within the financial services industry to adhere to company procedures. Working within the relevant Service Level Agreements (SLAs) to exceed industry-standard expectations.
Skills, Qualifications and Experience
- Good academic record.
- Computer literate (Outlook, Word and Excel).
- Excellent interpersonal and communication skills.
- Ability to work well individually and as part of a team.
- Ability to work well under pressure and to tight deadlines.
- Have Wrap platform knowledge and/or experience.
- Understand Model Portfolios.
- Have a high-level understanding of trading (this role does not involve trading but having a high-level understanding would be beneficial).
Application of Individual Conduct Rules
- Standard of conduct is reasonable under all circumstances relating to:
- Must act with integrity.
- Must act with due skill, care and diligence.
- Must be open and cooperative with the FCA and other regulators.
- Must pay due regard to the interests of customers and treat them fairly.
- Must observe proper standards of market conduct.
Servaada is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.
Client Services Administrator in Bath employer: Servaada - a Wipro Company
Join a leading financial services firm in Bath, where we prioritise employee growth and foster a collaborative work culture. As a Remediation Specialist, you'll benefit from comprehensive training, a supportive team environment, and the chance to enhance your skills in a dynamic industry. Our commitment to exceptional service standards ensures that you will be part of a company that values both its clients and its employees.
Contact Details:
Servaada - a Wipro Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator in Bath
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
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✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
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Keep your eyes peeled on job boards specifically for finance roles. Companies like Servaada - a Wipro Company might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Client Services Administrator in Bath
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Servaada - a Wipro Company will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Servaada - a Wipro Company. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Servaada - a Wipro Company confidence in your short-term commitment to the role.
How to prepare for a job interview at Servaada - a Wipro Company
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Servaada - a Wipro Company.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Servaada - a Wipro Company that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
