At a Glance
- Tasks: Manage ticketing requests and enhance supporter experiences at exciting global events.
- Company: Leading sporting organisation with a passion for fan engagement.
- Benefits: Competitive salary, dynamic work environment, and opportunities to grow in the sports industry.
- Other info: Fast-paced role with the chance to work on weekends during thrilling events.
- Why this job: Be the face of unforgettable events and make a real difference for fans.
- Qualifications: Experience in ticketing and operations, with a knack for customer service.
The predicted salary is between 23280 - 34520 £ per year.
Ticketing & Supporter Services Executive
£29,000 + package
London Based
I\'m working with a leading sporting organisation who are looking to recruit a Ticketing and Supporter Executive to join the team.
This role will take a lead on all day to day ticketing and operations as well as working directly on event days for global events and tournaments across the calendar yar.
Day to day Responsibilities:
- Overseeing and management of all ticketing requests for event and non event-day events
- Working directly with supporters and fans to improve their experience and implement new methods to improve event days
- Main point of contact for all customers, being on hand to deal with any requests of queries
- Processing of all ticketing requirements, process driven using different systems to manage all inventory
- Working on-site and being on hand for events days. Being a point of contact for spectators on event days and working around venues and other areas including hospitality
- Supporting the achievement of all commercial targets
Candidate Specification:
- Ticketing & Ops experience ideally working across the sport or entertainment industry
- Experience dealing with high volume of ticketing requests
- Matchday and event day experience
- Experience managing ticketing systems
- Ability to work on weekends for events
- Ability to deal with the public with a focus on service excellence
- Able to work under pressure
Please apply with a copy of your most up to date CV to the advert above!
Ticketing & Supporter Services Executive in Chesterfield employer: SERV Recruitment
Join a leading sporting organisation in London, where you will thrive in a dynamic work culture that prioritises teamwork and innovation. With a competitive salary and comprehensive benefits package, this role offers unique opportunities for professional growth while engaging directly with passionate supporters during exciting global events. Experience a fulfilling career where your contributions directly enhance the fan experience and help shape memorable sporting moments.
StudySmarter Expert Advice🤫
We think this is how you could land Ticketing & Supporter Services Executive in Chesterfield
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like SERV Recruitment. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including SERV Recruitment. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Ticketing & Supporter Services Executive in Chesterfield
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining SERV Recruitment aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at SERV Recruitment
✨Highlight Your Passion for Sports
When chatting with SERV Recruitment, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
