Loyalty & Membership Manager

We\’re working with a global sporting organisation who are currently recruiting for Loyalty & Membership Manager

This is a newly created role which will focus on membership growth and a global strategy to drive member acquisition across the business.

Job Responsibilities

• Implement and drive a global membership growth strategy
• Drive acquisition, engagement, and retention to increase the overall membership base
• Implement a Loyalty & Rewards programme into the current membership scheme offering
• Track and analyse membership data, including sign-ups, renewals, and engagement metrics
• Drive digital membership growth as a priority across the business
• Drive campaigns and initiatives to enhance member experiences and engagement
• Oversee the membership program budget

Candidate Background

• Proven experience managing and working across a membership offering either in sport or a similar brand/subscription service
• Experience working with Loyalty & Rewards Programmes
• Ability to build strong relationships internally and externally
• Creative methods to drive membership acquisition
• Ability to grow quickly with a fast growing business
• Ability to work flexible hours for when the job requires
• Passion and interest in the commercial sport industry

Feel free to apply with a copy of your most up to date CV to the advert above