Loyalty & Membership Manager

Loyalty & Membership Manager

We’re working with a global sporting organisation who are currently recruiting for Loyalty & Membership Manager.

This is a newly created role which will focus on membership growth and a global strategy to drive member acquisition across the business.

Job Responsibilities

• Implement and drive a global membership growth strategy.
• Drive acquisition, engagement, and retention to increase the overall membership base.
• Implement a Loyalty & Rewards programme into the current membership scheme offering.
• Track and analyse membership data, including sign-ups, renewals, and engagement metrics.
• Drive digital membership growth as a priority across the business.
• Drive campaigns and initiatives to enhance member experiences and engagement.
• Oversee the membership program budget.

Candidate Background

• Proven experience managing and working across a membership offering either in sport or a similar brand/subscription service.
• Experience working with Loyalty & Rewards Programmes.
• Ability to build strong relationships internally and externally.
• Creative methods to drive membership acquisition.
• Ability to grow quickly with a fast growing business.
• Ability to work flexible hours for when the job requires.
• Passion and interest in the commercial sport industry.

Feel free to apply with a copy of your most up to date CV to the advert above!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Marketing

Industries

Spectator Sports and Sports Teams and Clubs

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