At a Glance
- Tasks: Lead the creation of unforgettable premium experiences at major sporting events.
- Company: Join a global sporting organisation with a passion for excellence.
- Benefits: Competitive salary, exciting events, and opportunities for career growth.
- Why this job: Be at the forefront of delivering world-class experiences and making lasting memories.
- Qualifications: 4-5 years in premium experience or hospitality management, strong communication skills.
- Other info: Dynamic role with a focus on teamwork and problem-solving in a fast-paced environment.
The predicted salary is between 47000 - 63000 £ per year.
£55-60k + package
Central London
I'm working with a global sporting organisation who are looking to recruit a Senior Premium Experience Manager to join the team. This role will take a lead on the development, operations and management of premium experiences for all event days across the business.
Responsibilities:
- Plan and execute world-class premium experiences at sports events
- Lead and coordinate the operational function for multiple premium events, including on-site private suites, premium experience assets and after-parties
- Be an operational focal point on event days, working with the caterers and communicating and building relationships with restaurant managers
- Oversee and manage the premium experience department for both full-time and casual staff on event days
- Plan and deliver the full event cycle, from pre-event planning and site visits through supplier management, guest-list and ticketing, on-site hosting, logistics, and post-event reconciliation.
Candidate Background:
- 4-5 years in a premium experience, hospitality operations or guest experience management role.
- Background in leading the operational function of premium experiences on event days
- Ideally stadium, events or sporting experience either agency or rights-holder side
- Strong communicator and ability to manage a small team
- Managing large budgets and supplier contracts.
- Working directly with catering organisations
- Proactive go-getter, with an eye for detail and the ability to solve complex problems
Feel free to apply with a copy of your most up to date CV to the advert below!
Senior Premium Experience Manager in London employer: SERV Recruitment
Contact Detail:
SERV Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Premium Experience Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in premium experiences or event management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or casual meet-ups, be ready to share your past successes in managing premium experiences. Real-life examples speak volumes!
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. You never know, they might have something perfect for you just around the corner.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're genuinely interested in joining our team. Don’t miss out on the chance to land that Senior Premium Experience Manager role!
We think you need these skills to ace Senior Premium Experience Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Premium Experience Manager role. Highlight your experience in hospitality operations and any relevant event management skills that align with what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've successfully managed premium experiences or led teams in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit for our team at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at SERV Recruitment
✨Know Your Premium Experience Inside Out
Make sure you thoroughly understand the concept of premium experiences in the context of sports events. Research the organisation's past events and think about how you can elevate their offerings. Be ready to discuss specific examples of how you've successfully managed premium experiences before.
✨Showcase Your Operational Skills
Prepare to talk about your experience in managing operations on event days. Highlight any challenges you've faced and how you overcame them. Use concrete examples to demonstrate your ability to coordinate with various stakeholders, like caterers and venue managers, to ensure everything runs smoothly.
✨Communicate Like a Pro
As a Senior Premium Experience Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Think about how you can build relationships with team members and suppliers, and be prepared to share strategies you've used to foster collaboration in previous roles.
✨Be a Problem Solver
During the interview, expect to be asked about how you handle unexpected issues. Prepare some examples where you've had to think on your feet and resolve complex problems. Show that you're proactive and detail-oriented, and that you thrive in high-pressure situations.