Director, Customer Account Manager in London

Director, Customer Account Manager in London

London Full-Time 80000 - 100000 € / year (est.) Home office (partial)
SERV Recruitment

At a Glance

  • Tasks: Lead exciting hospitality programmes and brand activations in the thrilling world of Formula 1.
  • Company: Join a top global sports agency with a passion for motorsport and innovation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Work with a high-performing team and engage with major global brands.
  • Why this job: Be at the forefront of motorsport experiences and make a real impact in a dynamic industry.
  • Qualifications: Extensive experience in hospitality and client account management, especially in motorsport.

The predicted salary is between 80000 - 100000 € per year.

We’re seeking a global hospitality expert with extensive experience in Formula 1 and motorsport brand experiences. This opportunity is with the world’s leading Sports & Entertainment agency, partnering with some of the biggest global brands in the motorsport industry.

Lead trackside hospitality programmes and brand activations for a major motorsport client, with full ownership of end-to-end product supply, logistics, and service delivery across the F1 season.

Lead, manage, and develop a high-performing team, including an Account Manager and Senior Account Manager, ensuring exceptional client service delivery at every stage.

Confidently take client briefs, develop and present creative solutions, and engage effectively with prospective clients and stakeholders.

Demonstrated success in growing and developing client accounts.

Experience working with drinks brands — particularly alcohol — including product supply, logistics, and on-site service delivery, is highly advantageous.

Director, Customer Account Manager in London employer: SERV Recruitment

As a leading global sports and entertainment agency, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and collaboration. Our London-based team enjoys hybrid working arrangements, competitive benefits, and ample opportunities for professional growth within the fast-paced world of motorsport. Join us to be part of an innovative environment where your expertise in hospitality and client management will thrive, making a significant impact on high-profile events like Formula 1.

SERV Recruitment

Contact Detail:

SERV Recruitment Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Customer Account Manager in London

Tip Number 1

Network like a pro! Get out there and connect with people in the motorsport and hospitality sectors. Attend events, join relevant groups on social media, and don’t be shy to reach out to industry professionals. You never know who might have the inside scoop on job openings!

Tip Number 2

Showcase your expertise! When you get the chance to chat with potential employers or during interviews, make sure to highlight your experience in managing client accounts and delivering exceptional service. Use specific examples from your past roles to demonstrate how you’ve successfully led teams and projects.

Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like our global sports agency, and express your interest in working with them. A well-crafted email can go a long way in making a memorable impression.

Tip Number 4

Utilise our website! We’ve got loads of resources and job listings tailored for roles like the Director, Customer Account Manager. Make sure to check it out regularly and apply through us to increase your chances of landing that dream job in the motorsport industry!

We think you need these skills to ace Director, Customer Account Manager in London

Hospitality Expertise
Formula 1 Knowledge
Motorsport Brand Experience
Project Management
Team Leadership
Client Relationship Management
Creative Solution Development

Some tips for your application 🫡

Show Your Passion for Motorsport:When writing your application, let your love for motorsport shine through! Share any relevant experiences or projects that highlight your expertise in Formula 1 and how you've contributed to brand activations in the past.

Highlight Your Leadership Skills:As a Director, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've managed teams before, developed talent, and ensured exceptional service delivery to clients.

Be Creative with Client Solutions:We want to see your creative side! When discussing your previous roles, include examples of how you’ve taken client briefs and turned them into innovative solutions. This is your chance to impress us with your problem-solving skills!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!

How to prepare for a job interview at SERV Recruitment

Know Your Motorsport Inside Out

Make sure you brush up on your knowledge of Formula 1 and the motorsport industry. Familiarise yourself with recent trends, key players, and major events. This will not only help you answer questions confidently but also show your genuine passion for the field.

Showcase Your Leadership Skills

As a Director, you'll be leading a team, so be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully managed a team or project, and how you ensured exceptional service delivery. This will demonstrate your capability to lead high-performing teams.

Prepare Creative Solutions

Since the role involves developing and presenting creative solutions, come prepared with ideas that could enhance client experiences. Think about how you can leverage hospitality programmes and brand activations in innovative ways. Presenting these ideas during the interview will set you apart.

Understand Client Needs

Be ready to discuss how you approach client briefs and ensure their needs are met. Prepare to share examples of how you've grown client accounts in the past, particularly with drinks brands. This will highlight your ability to engage effectively with clients and stakeholders.