Manager Customer Services in Liverpool

Manager Customer Services in Liverpool

Liverpool Full-Time 30000 - 40000 £ / year (est.) No home office possible
SERV Recruitment

At a Glance

  • Tasks: Lead signage installations at exciting live events and manage logistics teams.
  • Company: Join a dynamic company working with elite sporting properties across Europe.
  • Benefits: Competitive pay, flexible hours, and opportunities for overtime.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.
  • Why this job: Be part of thrilling events and make your mark in the sports industry.
  • Qualifications: Experience in signage installation and strong organisational skills required.

The predicted salary is between 30000 - 40000 £ per year.

We are seeking a Signage Installation Manager across live events. You will be responsible for driving value across an extensive portfolio of elite sporting properties, including partnerships within European football, golf, and multi-sport events.

Responsibilities:

  • Manage and review the daily schedule
  • Provide hands-on support and direction to the logistics team
  • Manage coordinator availability
  • Maintain and resolve installation logs
  • Identify and resolve stock-related issues to avoid delays to installations
  • Handle customer complaints and non-conformances, ensuring timely response and resolution
  • Provide reasonable out-of-hours support to installation engineers when required
  • Ensure full compliance with health and safety standards across all installation activities

The successful applicant will need to have:

  • Previous experience fitting signage, graphics or advertising boards
  • Be self-motivated
  • Willing to work overtime
  • Able to work on own initiative and alongside others
  • Well organised as well as punctual
  • Hold a clean, full UK driving license
  • More than 2+ years of experience in site conditions installing all types of signs and graphics
  • Clear and concise English language both verbal and written
  • Planning and adaptable attitude

Manager Customer Services in Liverpool employer: SERV Recruitment

Join a dynamic team that thrives on delivering exceptional customer service in the fast-paced world of live events. Our company fosters a collaborative work culture, offering ample opportunities for professional growth and development, all while being at the heart of exciting sporting events across Europe. With a commitment to employee well-being and a focus on health and safety, we ensure that our team members feel valued and supported in their roles.
SERV Recruitment

Contact Detail:

SERV Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager Customer Services in Liverpool

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who have experience in live events or signage installation. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at events or through networking, bring along a portfolio of your past work. Highlight your experience with signage and graphics to really stand out.

✨Tip Number 3

Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A well-timed email can make all the difference!

✨Tip Number 4

Prepare for interviews by brushing up on common questions related to customer service and logistics management. Think about how your past experiences align with the responsibilities listed in the job description, and be ready to share specific examples.

We think you need these skills to ace Manager Customer Services in Liverpool

Signage Installation
Logistics Management
Customer Service
Problem Resolution
Health and Safety Compliance
Team Leadership
Scheduling
Stock Management
Communication Skills
Planning
Adaptability
Self-Motivation
Organisational Skills
Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in signage installation and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Manager Customer Services role. Share specific examples of how you've handled customer complaints or managed logistics in the past.

Show Off Your Organisational Skills: Since this role requires being well-organised and punctual, make sure to mention any tools or methods you use to stay on top of your tasks. We love seeing candidates who can manage their time effectively!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at SERV Recruitment

✨Know Your Signage Inside Out

Make sure you brush up on your knowledge of signage installation and the specific types of graphics or advertising boards you've worked with. Be ready to discuss your previous experiences in detail, as this will show your expertise and passion for the role.

✨Demonstrate Your Organisational Skills

Since the job requires excellent organisation, prepare examples of how you've managed schedules and resolved stock-related issues in the past. Highlight any tools or methods you use to stay organised, as this will demonstrate your ability to handle the daily demands of the role.

✨Show Your Team Spirit

This role involves working closely with a logistics team, so be prepared to talk about your experience collaborating with others. Share specific instances where you provided hands-on support or resolved conflicts, showcasing your ability to work well both independently and as part of a team.

✨Be Ready for Health and Safety Questions

Given the importance of health and safety in installations, review relevant regulations and best practices. Be prepared to discuss how you've ensured compliance in your previous roles, as this will demonstrate your commitment to maintaining a safe working environment.

Manager Customer Services in Liverpool
SERV Recruitment
Location: Liverpool

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